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The Idera wiki includes a comprehensive online Help system as well as additional resources that support you as you install and use Idera products. You can also search multiple Idera support solutions, available at http://www.idera.com/support/faq

Additionally, Idera helps you by providing:

  • 24/7 technical support for critical issues.
  • Availability to report cases and access a web-based customer portal for update status.
  • Access to our Knowledge center where you can find FAQs, How To’s, Best Practices, and Webcasts.      

View help topics

This wiki includes the following Web browser minimum requirements:

  • Internet Explorer 8.0
  • Mozilla Firefox 4
  • Google Chrome 6

Access the Idera Customer Support Portal

Idera SQL Customers click this link to enter the portal: https://idera.secure.force.com/

For any questions regarding access to the Customer Support Portal, contact your Idera Sales representative.


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