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Target Service

Corresponds to warning on UI / Exception in Logs:
  • Error Getting Target Service. [Logged]
Type of exception:
Cause:If there is any exception encountered while doing the WMI query to get services from Target.
Resolution:

Verify that the WMI service on the target machine is running successfully.

Image Added

New Error Message:Error/Exception occurred while getting target services using WMI. Verify that the WMI service is running on [target server].

Local connection

Corresponds to warning on UI / Exception in Logs:
  • Local connection attempt failed.[Logged]
Type of exception:
Cause:If management scope object creation or call to open connection fails.
Resolution:Verify that the WMI service on the target machine is running successfully.
New Error Message:WMI service failed to connect to the target server. Verify that the WMI service is running on [target server].

SQL Services

Corresponds to warning on UI / Exception in Logs:
  • Failed to load properties for some SQL Services on target SQL Server [UI]
Type of exception:
Cause:If any of the above two exceptions encountered or if there is any exception encountered while saving services data in Secure repository.
Resolution:Change the UI message to depict the actual issue rather than one generic message.
New Error Message:
Scroll pdf ignore
Excerpt

Newtabfooter
aliasIDERA
urlhttp://www.idera.com
|
Newtabfooter
aliasProducts
urlhttps://www.idera.com/productssolutions/sqlserver
|
Newtabfooter
aliasPurchase
urlhttps://www.idera.com/buynow/onlinestore
|
Newtabfooter
aliasSupport
urlhttps://idera.secure.force.com/
|
Newtabfooter
aliasCommunity
urlhttp://community.idera.com
|
Newtabfooter
aliasResources
urlhttp://www.idera.com/resourcecentral
|
Newtabfooter
aliasAbout Us
urlhttp://www.idera.com/about/aboutus
|
Newtabfooter
aliasLegal
urlhttps://www.idera.com/legal/termsofuse

Problem

Solution

...

bgColor#fff

Content by Label
showLabelsfalse
max5
spacesSQLSecure
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "kb-troubleshooting-article" and type = "page" and space = "SQLSecure"
labelskb-troubleshooting-article

Page properties
hiddentrue
Related issues