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1. Select a database file that is stored on an EMC sorage array (file size must be > 0).
2. Open a Windows command prompt.
3. Navigate to the directory in which the EMC Solutions Enabler is installed.
4. Execute: SYMCLI\BIN\symrslv.exe file <full path and name of the selected DB file>
5. The output should contain a table with the following column titles:
   Size, Array, Dev, Offset, PPdevName, Offset, and Attr.
   Array and Dev should present EMC unit and EMC device. If "N/A" is presented instead, then EMC Solutions Enabler failed to map the file. In this case, open a support case using the IDERA community portal.

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