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Note

To upgrade to SQL Diagnostic Manager 9.0 or higher versions, a new license key is required.

Log in the IDERA Customer portal and generate a new license key

 To generate a new license key:

  1. Open the License Keys window by selecting Help > Manage Licenses from the Toolbar menu, and click Generate License Keys.
  2. On the Manage Licenses window, click View Licenses.
  3. On the Login to the IDERA Customer Portal window, type your email address in the corresponding space.
  4. Enter your password in the appropriate space.
  5. Click Log in and follow the instructions in the IDERA Customer Portal.

Use the license manager utility and generate a new license

To generate a new license key:

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titleLicense Manager Workaround
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SQL Diagnostic Manager version 10.0 is designed to integrate with License Manager 2.0, allowing for a self-service licensing model.  However, an issue in the Generate License Keys link of the License Keys window fails to direct to License Manager.  To solve this issue follow the steps below:

To update the License Manager configuration file:

  1. Access the configuration file at: C:\Program Files\Idera\Idera SQL diagnostic manager\License Manager.
     
  2. Right-click the License Manager Utility.exe.config file to open.

  3. Update the tags under appSettings to:  <add key="ServiceUrl" value="https://licensemanager.idera.com/LMService/Service.svc/"/> and <add key="ForgotPasswordUrl" value="http://idera.force.com/apex/PortalForgotPassword"/>.

  4.   Save and exit.

 

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