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  • The installation of SQL Safe Backup fails in scenarios where the Microsoft Visual C++ Redistributable requires Operating System updates. 
    The following patches are required depending on your Operating System:
    • For Windows 8.1, install KB2999226 which has a  pre-requisite of KB2919355.
    • For Windows Server 2012 R2, install KB2919355 which has a  pre-requisite of KB2919442.

Policies

  • Statuses for deleted databases are not removed from the Last Operation Status section of the Policy Status view. Please contact Support for further assistance.

Upgrades

  • After upgrading from SQL Safe Backup 8.5 to 8.5.1, the Web Console needs to be re-registered. Go to the product registration in the Web Console, delete the SQL Safe Backup 8.5 product, and register the SQL Safe Backup 8.5.1 product.

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  • The SQL Safe Management Console can become unresponsive when editing a policy that contains a server where the SQL Safe Backup Agent is unreachable.

  • Statuses for deleted databases are not removed from the Last Operation Status section of the Policy Status view. Please contact Support for further assistance.

SQL Safe Backup Agent

  • When deploying the SQL Safe Backup Agent components from the SQL Safe Management Console, an error message appears indicating an installation failure. Refreshing the SQL Server instance will detect if the SQL Safe Backup version or the deployment was successful. Deployments of the SQL Safe Backup Agent components from the SQL Safe Web Console does not present this issue.

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  • The Object Level Recovery feature is dependent on an existing installation of SQL Server 2008 R2 Management Objects from the 

    Newtab2
    aliasMicrosoft SQL Server 2008 Feature Pack
    urlhttps://www.microsoft.com/en-us/download/details.aspx?id=16978
    .

Policies

  • Statuses for deleted databases are not removed from the Last Operation Status section of the Policy Status view. Please contact Support for further assistance.

Known Issues for 8.4.1

Native Backup

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