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The availability percentage calculation takes into account planned down time, which can be configured through Precise AdminPoint. For more information, see the Precise Administration Guide.

When Report Manager generates an Availability report, it checks if an instance availability falls below its availability threshold, unless there is no information (regarding availability) for the Tier. For example, a newly installed Tier may not have data currently available regarding availability; in this case a bar labeled Unknown appears on the graph. If an instance availability falls below its availability threshold, Report Manager sends an alert to Alerts. Likewise, when working in Alerts, you can drill down to the relevant Availability report from the Alerts user interface. For more information, see the Alerts User's Guide.

About the Instance-level Availability report structure

The Instance-level Availability report structure consists of the following sections:

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AbouttheInstancelevelAvailabilityreportopeningpage
AbouttheInstancelevelAvailabilityreportopeningpage
About the Instance-level Availability report - opening page

The opening page of the Instance-level Availability report is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:

  • Number of reported instances, and their average and minimal availability within the report period.

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AbouttheTierAvailabilitytable
AbouttheTierAvailabilitytable
About the Tier Availability table

The Tier Availability Table displays the availability details of each instance of the Tier. These details include the Average and Minimal Availability Percentage, and the Availability Threshold. The Availability Threshold can be configured through Precise AdminPoint. If the Instance Availability is below the threshold, Report Manager indicates its data in red. If there is no data currently available regarding availability, Report Manager indicates no data as Unknown and in blue.

By default, Report Manager generates Overtime graphs only for instances whose availability is below their threshold. Therefore, only for these instances, the names in the Instance column of the table are links, while the others are not links. You can change this default setting so that all the names will be links. See Setting Availability report properties - filters tab on page 46.

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AbouttheInstancelevelAvailabilityOvertimegraphs
AbouttheInstancelevelAvailabilityOvertimegraphs
About the Instance-level Availability Overtime graphs

Report Manager generates, by default, Overtime graphs for each instance that its availability is below the threshold. The Availability Overtime graphs include the following:

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The Availability Overtime graphs contain a launching link to the related Precise or Insight product. You can click the launching link for further investigation in context of the displayed instance.

About the Entity-level Availability report structure

The Entity-level Availability report structure consists of the following sections:

The following information is displayed for each instance:

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AbouttheEntitylevelAvailabilityreportopeningpage
AbouttheEntitylevelAvailabilityreportopeningpage
About the Entity-level Availability report - opening page

The opening page of the Entity-level Availability report is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:

  • Number of Reported Entities
  • Their Average and Minimal Availability within the report period

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AbouttheEntitylevelAvailabilityreportsummarytable
AbouttheEntitylevelAvailabilityreportsummarytable
About the Entity-level Availability report - summary table

This Summary Table compares all the instances of the Tier by the availability of their entities. The Summary table contains a row for each reported instance that displays:

  • Its Total Amount of Entities
  • The Number of Entities with Availability Problems
  • The Average Entities Availability within the report period

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AbouttheEntitiesAvailabilitytable
AbouttheEntitiesAvailabilitytable
About the Entities Availability table

The Entities Availability Table displays the availability details of each entity in the current instance. These details include the Average and Minimal Availability Percentage, and the Availability Threshold. The Availability Threshold can be configured through Precise AdminPoint. If the entity availability is below the threshold, Report Manager indicates its data in red.

By default, Report Manager generates Overtime graphs only for entities whose availability is below their threshold. Therefore, only for these entities, the names in the System column of the table are links, while the others are not links. You can change this default setting so that all the names will be links. See Setting Availability report properties - filters tab on page 46.

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AbouttheEntitiesAvailabilityOvertimegraphs
AbouttheEntitiesAvailabilityOvertimegraphs
About the Entities Availability Overtime graphs

Report Manager generates, by default, Overtime graphs for each entity that its availability is below the threshold. The Availability Overtime graphs include the following:

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The Availability Overtime graphs contain a launching link to the related Precise or Insight product. You can click the launching link for further investigation in context of the displayed entity.

About the Availability Overview report structure

The Availability Overview report structure consists of the following sections:

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AbouttheAvailabilityOverviewreportopeningpage
AbouttheAvailabilityOverviewreportopeningpage
About the Availability Overview report - opening page

The opening page of the Availability Overview report is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:

  • For each reported entity type, Number of Entities and their Average and Minimal Availability within report period.

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AbouttheAvailabilityOverviewtable
AbouttheAvailabilityOverviewtable
About the Availability Overview table

The Availability Overview Table lists for each instance of the Tier the availability information for each level, that is, instance-level and any entity for which availability information is being collected.

The table contains a row for each reported instance that displays the Instance Availability Percentage, the Total Amount of Entities for each entity type and their Average Availability Percentage.

About the Cross-Tiers Availability report structure

The Cross-Tiers Availability report structure consists of the following sections:

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AbouttheCrossTiersAvailabilityreportopeningpage
AbouttheCrossTiersAvailabilityreportopeningpage
About the Cross-Tiers Availability report - opening page

The opening page of the Cross-Tiers Availability report is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:

  • Number of reported Tiers and their Average and Minimal Availability within the report period.

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AbouttheApplicationAvailabilitytable
AbouttheApplicationAvailabilitytable
About the Application Availability table

The Application Availability table displays the availability details of each Tier in the application. These details include the Average and Minimal Availability Percentage, and the Availability Threshold. The Availability Threshold can be configured through Precise AdminPoint. If the instance availability is below the threshold, Report Manager indicates its data in red.

By default, Report Manager only generates Overtime graphs for Tiers whose availability is below their threshold. Therefore, only for these Tiers, the names in the Tier column of the table are links, while the others are not links. You can change this default setting so that all the names will be links. See Setting Availability report properties - filters tab on page 46.

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AboutAvailabilityOvertimegraphs
AboutAvailabilityOvertimegraphs
About Availability Overtime graphs

Report Manager generates, by default, Overtime graphs for each Tier of which its availability is below the threshold. The Availability Overtime graphs include the following:

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To generate Overtime graphs of Tiers with availability above the threshold, modify the report properties and rerun it. See Setting Availability report properties - filters tab on page 46.

About Availability report properties

The Properties dialog box for the Availability reports contains two tabs in which you can set the properties:

In addition to these tabs, there is a Description tab which displays a textual description of the report structure and contents.

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SettingAvailabilityreportpropertiestimeframetab
SettingAvailabilityreportpropertiestimeframetab
Setting Availability report properties - time frame tab

The Time Frame tab contains the following properties:

  • Report on

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  • events. Specifies the period by which Report Manager calculates the availability percentage and determines the events to display in the Overtime graphs.
  • Analyze the following hour groups

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  • only. Specifies the hour groups (for example, All, Night, Day, and Weekend) to include in the report.

To set Availability report properties - time frame tab

  1. Select the time period by which Report Manager calculates the availability percentage and determines the events to display in the Overtime graphs.
  2. Select the hour groups to include in the report.
  3. Click OK to approve.

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SettingAvailabilityreportpropertiesfilterstab
SettingAvailabilityreportpropertiesfilterstab
Setting Availability report properties - filters tab

The Filters tab contains the following properties:

  • Analyze only the following

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  • instances. Format: wildcard1,wildcard2,... where a wildcard is a string that may contain asterisks.
  • Analyze only the following

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  • entities. The format is the same as in the first property.
  • Generate Overtime graphs only for entities which did not comply with their availability

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  • threshold. Clear this option box to display Availability Overtime graphs also for entities that their availability is above the threshold.

To set Availability report properties - filters tab1.    In the

  1. In the appropriate fields, type the names of the instances and databases to be analyzed.

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  1. Clear this option box to display Availability Overtime graphs.

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  1. Click OK to approve.

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AbouttheLoadBalancingReportsset
AbouttheLoadBalancingReportsset
About the Load Balancing Reports set

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Report Manager provides two types of Load Balancing reports:

  • Cross-Tiers Load Balancing

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  • Report. This report type compares all the servers installed in the application, and displays a high level balancing view of the entire application.
  • Tier Load Balancing

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  • Report. This report type assists you only to balance the machines in which instances of the Tier are currently running.

Report Manager compares the servers' load using the operating system counters. Therefore, these reports are only available when Insight's OS Tier is installed.

For more information, see the Precise Installation Guide. The operating system counters include:•    CPU

  • CPU usage (%)

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  • CPU load - average number of processes waiting for CPU

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  • Paging

Report Manager compares the servers also by the Tier's Total Time, Volume, and Average Time. To overcome the differences among the servers' power (such as, CPU and memory), the different servers are assigned with weights. By default, a UNIX server is weighted 7 and a PC is weighted 4. The Total and Average Times are multiplied by the weight. The weights of the servers are stored in the Performance Management Database and can be updated using appropriate SQL UPDATE statements.

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Report Manager generates the Tier Load Balancing report for all the servers that run instances of the specified Tier (Report Manager does not generate the Tier Load Balancing report for Tiers that contain a single server).

About the Cross-Tiers Load Balancing report structure

The Cross-Tiers Balancing report structure consists of the following sections:•    About

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AbouttheCrossTiersLoadBalancingreportopeningpage
AbouttheCrossTiersLoadBalancingreportopeningpage
About the Cross-Tiers Load Balancing report - opening page

The opening page of the Cross-Tiers Load Balancing reports is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:•    Number

  • Number of servers that are overloaded, and number of servers whose load is significantly under the average load

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  • (the number of servers that have one of the OS counters significantly above or under the average value).

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  • For each OS counter, the number of servers overloaded and underloaded related to the counter’s average value.

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AboutCrossTiersBalancingheatmatrix
AboutCrossTiersBalancingheatmatrix
About Cross-Tiers Balancing - heat matrix

The Cross-Tiers Balancing Heat Matrix summarizes the load of each server in the application. Each row in the Balancing Heat Matrix represents a different server, and each column represents one of the balanced OS counters: CPU Usage, CPU Load, and Paging.

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The Heat Matrix also introduces technologies indicating where instances are installed on each server.

About the Tier Load Balancing report structure

The Tier Load Balancing report structure consists of the following sections:•    About

  • About the Tier Load Balancing report - opening page

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  • About OS Summary graphs

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  • About OS Overtime graphs

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  • About Tier Overtime graphs

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  • About Tier Consumption Summary graphs

About the Tier Load Balancing report - opening page

The opening page of the Tier Load Balancing reports is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:•    Number

  • Number of servers that are overloaded and number of servers whose load is significantly under the average load (the number of servers that have one of the OS counters significantly above or under the average value).

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  • For each OS counter, the number of servers overloaded and underloaded related to the counter’s average value.

About OS Summary graphs

Report Manager generates an OS Summary graph for each balanced OS counter, such as CPU Usage and CPU Load and Paging. This graph displays the Counter Summarized Value versus the Average Load, for each reported machine.

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Report Manager generates a Tier Overtime graph for each of the following counters:•    Total

  • Total Time

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  • Average Time

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  • Volume

About Tier Consumption Summary graphs

This graph displays a Summary of the Counter Values for each installed Tier on the Top n and Bottom m Servers. Report Manager generates a Tier Consumption Summary graph for each of the following counters:•    Total

  • Total Time

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  • Average Time

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  • Volume

About Load Balancing report properties

The Properties dialog box of the Load Balancing report contains three tabs in which you can set the properties:•    Setting

  • Setting Load Balancing report properties - general tab

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  • Setting Load Balancing report properties - time frame tab

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  • Setting Load Balancing report properties - filters tab

In addition to these three tabs, there is a Description tab which displays a textual description of the report structure and contents.

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To set Load Balancing report properties - general tab1.    Type

  1. Type the desired percent number threshold that Report Manager will use to report servers whose consumption is overloaded.

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  1. If desired, check the option and type a percent number if you want Report Manager to report on servers whose consumption is less than the average.

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  1. Type the desired number of servers to report that are most overloaded.

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  1. Type the desired number of servers to report that are most underutilized.

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  1. Click OK to approve.

Setting Load Balancing report properties - time frame tab

The Time Frame tab contains the following properties:

  • Detailed Overtime graph will show    Specifies the period for the Overtime graphs. (This property is not available for the Cross-Tiers report.)
  • Detect exceptions    Specifies the period by which Report Manager detects exceptions. Set this period to the same or as part of the period specified in the Detailed overtime graph will show property.
  • Summary graphs depict    This property determines the period, which is used for a Summary graph calculation. This period should be included within detailed Overtime graph period. This property is not presented in Cross-Tiers report.
  • Analyze the following hour groups only    Specifies the hour groups (for example, All, Night, Day, and Weekend) to include in the report.

To set Load Balancing report properties - time frame tab1.    Select

  1. Select the time period for Overtime graphs.

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  1. Select the time period by which Report Manager detects exceptions.

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  1. Select the time period to be used for a Summary graph calculation.

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  1. Select the hour groups to include in the report.

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  1. Click OK to approve.

Setting Load Balancing report properties - filters tab

The Filters tab contains the following properties:

  • Analyze only the following instances    Format: wildcard1,wildcard2,... where a wildcard is a string that may contain asterisks. (This property is not available for the Cross-Tiers report.)
  • Analyze only the following servers    The format is the same as in the first property.

To set Load Balancing report properties - filters tab1.    In

  1. In the appropriate fields, type the names of the instances and servers to be analyzed.

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  1. Click OK to approve.

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AbouttheCapacityPlanningreportsset
AbouttheCapacityPlanningreportsset
About the Capacity Planning reports set

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A Capacity Planning report structure consists of the following sections:•    About

  • About the Capacity Planning report - opening page

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  • About the Capacity Planning report - heat matrix

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  • About Behavior and Forecast overtime graphs

About the Capacity Planning report - opening page

The opening page of the Tier Capacity Planning reports is similar to all the pre-defined reports except that the summary section provides information related to the specific report as follows:•    For

  • For each forecasted counter, the average increase of the counter consumption at the end of the forecast period.

About the Capacity Planning report - heat matrix

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The Properties dialog box of the Capacity Planning report contains three tabs in which you can set the properties:•    Setting

  • Setting Capacity Planning report properties - general tab

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  • Setting Capacity Planning report properties - time frame tab

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  • Setting Capacity Planning report properties - filters tab

In addition to these three tabs, there is a Description tab which displays a textual description of the report structure and contents.

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The General tab contains the following properties:

  • Forecast the following counters    This property includes an option box for each counter of the instance. Select the counters, by which Report Manager calculates the forecast.
  • Escalate the increase when current consumption is exceeded by more than n percent    This property determines the threshold percentage that Report Manager considers as the first level increase in instance’s consumption (appears yellow in the Heat Matrix Table).
  • Then, escalate increase when the current consumption is exceeded by more than n percent    This property determines the threshold percentage that Report Manager considers as the second level increase in instance’s consumption (appears orange in the Heat Matrix Table). This property is optional. If you do not select it and specify the percentage, only one color will be presented in the Heat Matrix Table.
  • Then, escalate increase when the current consumption is exceeded by more than n percent    This property determines the threshold percentage that Report Manager considers as the third level increase in instance’s consumption (appears red in the Heat Matrix Table). This property is optional. If you do not select it and specify the percentage, only two colors will be presented in the Heat Matrix Table.

To set Capacity Planning report properties - general tab1.    Check

  1. Check the desired number of counters by which Report Manager will calculate the forecast.

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  1. Type the threshold percent number that Report Manager will consider as the first level increase in instance consumption.

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  1. If desired, check this option and type the threshold percent number that Report Manager will consider as the second level increase in instance consumption.

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  1. If desired, check this option and type the threshold percent number that Report Manager will consider as the third level increase in instance consumption.

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  1. Type the percent number to define the probability that the forecast is correct.

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  1. Click OK to approve.

Setting Capacity Planning report properties - time frame tab

The Time Frame tab contains the following properties:

  • Detailed Overtime graph will show    Specifies the period for the Overtime graphs.
  • Base the forecast on information from    Specifies the history period by which Report Manager calculates the forecast. Set this period to the same or as part of the period specified in the Detailed Overtime graph will show property.
  • Extrapolate over the next    Specifies the forecast period. To get accurate forecasting results, it is recommended to set the forecast period at most half of the history period.
  • Analyze he following hour groups only    Specifies the hour groups (for example, All, Night, Day, and Weekend) to include in the report.

To set Capacity Planning report properties - time frame tab1.    Select

  1. Select the time period for Overtime graphs.

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  1. Select the history time period by which Report Manager calculates the forecast.

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  1. Type the number of weeks for the forecast period.

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  1. Select the hour groups to analyze.

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  1. Click OK to approve.

Setting Capacity Planning report properties - filters tab

The Filters tab contains the following property:

  • Analyze only the following instances    Format: wildcard1, wildcard2,... where a wildcard is a string that may contain asterisks.

To set Capacity Planning report properties - filters tab1.    Type

  1. Type the name of the instances to be analyzed.

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  1. Click OK to approve.

 

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