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Policies

  • Statuses for deleted databases are not removed from the Last Operation Status section of the Policy Status view. Please contact Support for further assistance.

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  • The SQL Safe Management Service and SQL Safe Backup Agent must be upgraded to 8.4 version in order to run Object Level Recovery successfully.
  • Object Level Recovery operations can fail when the SQLsafe repository database is hosted on a SQL Server 2014 or SQL Server 2016 instance with the following error: "Could not load file or assembly 'Microsoft.SqlServer.Smo, Version=10.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)". The recommended workaround is to use the InstantRestore or Virtual Database feature to recover the database in an expedited fashion.

Policies

  • Users should take into account that time fields for the Policies, Operation History, and Databases tabs in the SQL Safe Web Console are currently expressed in the GMT time zone.
  • In the web console Policies tab, options to start jobs and disable policy are not available.  
  • SQL Server Agent service account authentication for the Network path provided as Primary location in Log Shipping Policy wizard fails with an error even though the Service account has full permissions to the shared path. 

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  • The licenses users add should be valid for the Centralized Licensing model. When Centralized Licensing is enabled, all licensing information is managed using the SQL Safe Management Service and each of the individual SQL Safe Backup Agent licenses are removed.

Policies

  • Users should take into account that time fields for the Policies, Operation History, and Databases tabs in the SQL Safe Web Console are currently expressed in the GMT time zone.
  • In the web console Policies tab, options to start jobs and disable policy are not available.  
  • SQL Server Agent service account authentication for the Network path provided as Primary location in Log Shipping Policy wizard fails with an error even though the Service account has full permissions to the shared path.  

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  • Instances removed from web and desktop console are still displaying under Dashboard Managed Instances.

Policies

  • SQL Server Agent service account authentication for the Network path provided as Primary location in Log Shipping Policy wizard fails with an error even though the Service account has full permissions to the shared path.
  • Users may find the option for wildcards is not available when defining databases to backup in the respective policy wizard. 

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