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  • Precise for SAP function modules are installed on the monitored SAP system (For more information, see the the Precise Installation guideGuide.)
  • You need to have SAP user account with the authorization profile Z_PRECISE (For more information, see the Precise Installation guideGuide.)
  • The SAP Java Connector (JCo) version 2.1.9 is installed on the Precise for SAP FocalPoint server
  • To install Precise for SAP BW, the SAP BW technical content needs to be enabled (For more information, see the Precise Installation guideGuide.)

Siebel

The additional requirement for Siebel is:

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This is a binary file. Do not confuse it with the textual UBBCONFIG file. In a PeopleSoft installation, the name of the Tuxedo configuration file is usually PSTUXCFG. This file is located in the PeopleSoft installation directory/appserv/PeopleSoft Domain directory. For example: /home/hrprd/hrprd831/appserv/HR_PRD831/PSTUXCFG

Info

Refer to the Precise Support Matrix for supported versions.

Custom Apps and Tuxedo

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  • When performing an upgrade:

    Table 12 Prerequisites

    ApplicationNeeded DowntimePermissions

    J2EE

    Restart of the monitored application server after installing the v9.0 upgrade patch on its server.

    Permission to use the operating system user of the Web/application server.

    Web

    Restart of the monitored application server after installing the v9.0 upgrade patch on its server.

    Permission to use the operating system user of the Web/application server.

    Tuxedo

    If the CORBA Interceptor DLL has been deployed, the Tuxedo domain will need to be shut down for the duration of the upgrade on the Tuxedo server.


  • When performing an installation:

    Table 13 Prerequisites

    ApplicationNeeded DowntimePermissionsManual actions

    J2EE

    Restart of the monitored application server after installing the v9.0 agent for it.

    The Web/application server operating system user must have permission to read/write from the Precise installation directory (a.k.a. the <i3_root> directory) and all of its sub folders.

    It is therefore highly recommended that the Precise operating system user shares the same group as the Web/application server operating system user.


    Web

    Restart of the monitored application server after installing the v9.0 agent for it.

    The Web/application server operating system user must have permission to read/write from the Precise installation directory (a.k.a. the <i3_root> directory) and all of its sub folders.

    It is therefore highly recommended that the Precise operating system user shares the same group as the Web/application server operating system user.

    To be performed using the operating system user of the Web/application server at the end of the the installation process, before terminating the downtime:

    • Editing the Web/application server configuration files (e.g. server.xml, httpd.conf, etc.)
    • For monitoring a J2EE application the additional actions will also be required:
      • Editing the application server startup script for adding Precise classes to the JVM classpath.
      • Editing the Web descriptor (web.xml inside WAR or EAR) of the application.

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