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• Refer to the Precise Support Matrix for information on supported DB2 versions and FixPak levels
• Precise software components are installed on each monitored DB2 server. You create a dedicated Precise OS user on each monitored server. The name "precise" is used as an example. 
  • Windows. On Windows, generally a domain user is created, who is then granted local administrator permissions as required on monitored servers.
  • UNIX. For UNIX servers, you must create a Precise user on every monitored server. For monitored DB2 servers, create the Precise user as follows:
    • Non-null password, not containing special characters, and has a maximum length of 15 characters
    • Connected to the DB2 SYSADM group (as reported by the DB2 GET DBM CFG command)
    • Login shell is ksh, with "dot" (.) in the Path variable
    • The shared library path (LD_LIBRARY, SHLIB_PATH, LIB_PATH) is not set in this user's environment

• For monitoring purposes, the Precise user must have the DBADM and SYSMON privileges or SYSADM privileges

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  The Precise for DB2 AppTier installation creates a schema in either an existing or new tablespace. If you prefer to create a new tablespace, the user must also have DBADM and SYSCTRL privileges or SYSADM privileges.

• When monitoring DB2 on HP, make sure the database default charset isn't roman8 (CP1051)
• Close the Services window in the Control Panel if you are installing on a Windows server

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SAP

Define the fields that Precise for SAP will retrieve for organization and user areas. By default, Precise for SAP retrieves the Department field for organization and the Building field for user area.

The additional requirements for Precise for Storage SAP are:

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• Precise for

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• Database SpecificPrecise for SQL Server. Precise Collector can be installed remotely while the EMC Solution Enabler Daemon must be SAP function modules are installed on the monitored server.
• Oracle and DB2 (on UNIX/Linux platforms). The user ROOT is required for the installation.
• DB2 only. The Precise users (of the Listener) must be in the OS group of DB2 adm. For example, db2adm1.
• EMC - CLARiiON
  • If CLARiiON is the attached storage media, the storage agent of Precise for Oracle or Precise for SQL Server needs to be able to run and gather storage array metrics from the CLARiiON on a periodic basis, and therefore Statistics Logging must be enabled via the CLARiiON software Navisphere.

To enable Statistics Logging in CLARiiON

1. Open Navisphere (Typically this will require a user with Storage Administrator rights and the URL of the Navisphere software.)
2. Right-click the APM storage System and select Properties.
3. On the General tab, select Statistics Logging.
4. Click Apply.
5. Click OK.
6. Click File > Save and Exit.

SAP

Define the fields that Precise for SAP will retrieve for organization and user areas. By default, Precise for SAP retrieves the Department field for organization and the Building field for user area.

The additional requirements for SAP are:

• Precise for SAP function modules are installed on the monitored SAP system (For more information, see the Precise Installation Guide.)
• You need to have SAP user account with the authorization profile Z_PRECISE (For more information, see the Precise Installation Guide.)
• The SAP Java Connector (JCo) version 2.1.9 is installed on the Precise for SAP FocalPoint server
• To install Precise for SAP BW, the SAP BW technical content needs to be enabled (For more information, see the Precise Installation Guide.)

Siebel

The additional requirement for Siebel is:

• A userid capable of executing the SrvrMgr utility. You can either use an existing user with administrator privileges or have your Siebel administrator create a special Siebel client for Precise.

PeopleSoft

The additional requirement for PeopleSoft is:

• Verify that the PeopleSoft Applications server can be brought down for a short window of time (approximately 15 minutes) to set the database monitoring parameter to TRUE: EnableDBMonitoring=1.

Oracle Apps

The additional requirements for Oracle Apps are:

• SAP system (For more information, see the Precise Installation Guide.)
• You need to have SAP user account with the authorization profile Z_PRECISE (For more information, see the Precise Installation Guide.)
• The SAP Java Connector (JCo) version 2.1.9 is installed on the Precise for SAP FocalPoint server
• To install Precise for SAP BW, the SAP BW technical content needs to be enabled (For more information, see the Precise Installation Guide.)

PeopleSoft

The additional requirement for PeopleSoft is:

• Verify that the PeopleSoft Applications server can be brought down for a short window of time (approximately 15 minutes) to set the database monitoring parameter to TRUE: EnableDBMonitoring=1.

Oracle Apps

The additional requirements for Oracle Apps are:

• FORMS LISTENER MODE. The relevant port number is defined by the FORMS_PORT environment variable in the adfrmctl.sh script found in the Oracle Applications installation directory

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  If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the Precise Listener and Insight Savvy for Network agents installed to monitor the Forms Tier of Oracle Applications.

• FORMS SERVLET MODE. If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the

• FORMS LISTENER MODE. The relevant port number is defined by the FORMS_PORT environment variable in the adfrmctl.sh script found in the Oracle Applications installation directory

  Info
  If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the Precise Listener and Insight Savvy for Network agents installed to monitor the Forms Tier of Oracle Applications.

• FORMS SERVLET MODE. If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the Precise Listener and Precise for J2EE agents installed to monitor the Forms Tier of Oracle Applications
• Access to the Oracle Database with a userid having sysdba privileges
• Must be able to run command: GRANT EXECUTE ON DBMS_PIPE TO <COLLECTOR_SCHEMA_USER>
• Verify that the Oracle Applications server can be brought down for a short window of time (approximately 30 minutes)
• To make the required modifications:
  • No users can be logged on to the Oracle Applications server
  • No batch jobs or reports can be running on the Oracle Applications server
  • The Concurrent Manager must be shut down
• Verify that you can change the CUSTOM.pll and CUSTOM.plx forms library

Insight Savvy for OS and Network

The additional requirements for Insight Savvy for OS and Network are:

• On UNIX, verify the file system where you will install the software is mounted with the SETUID option and no security monitoring system (for example CA Etrust) is blocking setuid
• Verify you have access to use a userid root, this is required for installation action items

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• Verify that you can change the CUSTOM.pll and CUSTOM.plx forms library

Insight Savvy for OS and Network

The additional requirements for Insight Savvy for MQ are:OS and Network are:

• On UNIX, verify the file system where you will install the software is mounted with the SETUID option and no security monitoring system (for example CA Etrust) is blocking setuid
• Verify you have access to use a userid root, this is required for installation action items
• The MQ home directory:
  • Windows. Check the registry path: SOFTWARE\IBM\MQSeries\CurrentVersion\WorkPath
  • UNIX. Usually /var/mqm.
• The MQ lib directory:
  • Windows. Check the registry path: SOFTWARE\IBM\MQSeries\CurrentVersion\Configuration\ ClientExitPath\ExitsDefaultPath
  • UNIX. Usually /var/mqm/exits
• Ensure that you have a valid MQ user name and password

Insight Savvy for Tuxedo

The additional requirement for Insight Savvy for Tuxedo is:

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