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If your up.time Uptime Infrastructure Monitor Data Collector service will does not start, check the uptime.log file for an error similar to:

xxx.xxx.xxx.xxx: is not a trusted

...

ip 
xxx:xxx:000:xxx:xxx:0X0x:x000: is not a trusted ip

This issue is usually caused by a change in the uptime.conf file related to the trustedIpAddresses variable. If changes have been were made to this parameter, it is advisable to revert back so it reads as follows:

Code Block
languagesql
trustedIpAddresses=0.0.0.0/

...

0 

Once you make this change has been made, restart the data collector:

Unix: # /etc/init.d/uptime_core start
Windows: > net start "up.time data collector"

For future reference, be sure to bookmark - , Starting (or restarting) and Stopping stopping Uptime Infrastructure Monitor.