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This message indicates that the platform performance gatherer (PPG), a background service monitor responsible for gathering performance metrics such as CPU, memory, and disk, is unable to properly collect metrics. The most common reason the PPG fails for WMI elements is corrupted or unavailable Windows performance counters. When that is the case, the string, "IEnumVARIANT::Next", often appears in the Service Monitor Outages report and the <uptime_dir>/logs/uptime.log file. Use the following steps to

To review these areas:

• Service Monitor Outages report
  1. Go to Reports > Service Monitor Outages to browse to the Service Monitor Outages report.
  2. Select a reasonable time frame. Note that smaller time frames generate quicker.
  3. Select the element with the message, "No recent performance data available. Is the system online?".
  4. When the report is complete, check for the "IEnumVARIANT::Next" string in the message portion of PPG monitor.
• uptime.log file
  1. Search in the uptime.log file for occurrences of the hostname of the element with the message, "No recent performance data available. Is the system online?"
  2. Refine the search by reviewing only the entries for the platform performance gatherer, and then check for the string "IEnumVARIANT::Next".

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To resolve this issue, try rebuilding the performance counters using the steps outlined in Rebuilding Windows Performance Countersperformance counters.

A similar article that addresses this error for agent elements is No recent performance data available. Is the system online? message in UIM Uptime Infrastructure Monitor agent Windows elements.