Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article addresses the symptom of seeing Database Not Responding messages in the Uptime Infrastructure Monitor User Interface. The message will typically be similar to the following error:

Code Block
languagesql
Database is not responding

...



<< java.lang.RuntimeException: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1 
ORA-01000: maximum open cursors exceeded

...


at com.uptimesoftware.uptime.database.QueryDatabaseConnector.executeWork(QueryDatabaseConnector.java:24) 
at com.uptimesoftware.uptime.database.JdbcExecutor.execute(JdbcExecutor.java:34)

...


at com.uptimesoftware.uptime.dataservice.query.Query.getResultSet(Query.java:81)

...


at com.uptimesoftware.uptime.dataservice.QueryExecutor.getResultSet(QueryExecutor.java:30) 
at com.uptimesoftware.uptime.dataservice.QueryExecutor.executeQuery(QueryExecutor.java:13)

...


at com.uptimesoftware.uptime.dataservice.ProtocolHandler.handleQuery(ProtocolHandler.java:143) 
at com.uptimesoftware.uptime.dataservice.ProtocolHandler.run(ProtocolHandler.java:58)

...


at java.lang.Thread.run(Unknown Source)

This error indicates that the Oracle open cursor limit has been reached. To resolve this issue, try increasing the open_cursor limit by using the following command:

Code Block
languagesql
ALTER SYSTEM SET open_cursors = 1000 SCOPE=BOTH;