Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

If you are encountering errors in your Dashboard Gadgets like the image below after upgrading to Uptime IM 7.7, the steps in this knowledge base article should resolve the errors.

Steps to To resolve :this issue

  1. stop Stop the Uptime Controller service.
  2. rename Rename <uptime_dir>\controller\etc\keystore to keystore_old.
  3. run Run <uptime_dir>\controller\generate_keystore.bat.
  4. edit Edit <uptime_dir>\apache\conf\httpd.conf, and add "SSLProxyCheckPeerExpire off" under the "# ssl proxy settings" section. For example:
    Code Block
    languagesql
    # ssl proxy settings

    
    LoadModule ssl_module modules/mod_ssl.so
    SSLProxyEngine on
    SSLProxyCheckPeerExpire off

    
    ProxyPass /api https://uptime:9997/api
    Image Removed
     retry=0
    ProxyPassReverse /api https://uptime:9997/api
    Image Removed
  5. restart Restart Uptime services.

    ...

      • UptimeDataCollector(uptime_coreonLinux)

    ...

      • UptimeController(uptime_controlleronLinux)

    ...

      • Uptime Web Server (uptime_httpd on Linux)
    1. browse Browse to the Dashboards and review; the gadgets should display without errors again.

    If the errors persist or new errors appear, please reach out to Uptime IM Support at uptime-support@idera.com for further investigation.
    Image Removed