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Your admin must allow each user access to the AI features by managing permissions in the Application Security page or when creating a new user account. 

To activate/deactivate AI features on a per-user basis using Application Security

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1. Using an administrator account, go to Administration > Application Security.
2. Click on the row for the user account that you want to update, and then click Edit in the toolbar. SQL DM displays the Permission Properties dialog box containing information for that user account.
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3. On the General tab, check the Grant AI Access box, and then click OK.

To add AI feature access to a new user account

1. Using an administrator account, go to Administration > Application Security.
2. Click on the row for the user account that you want to update, and then click Add in the toolbar. SQL DM displays the Add Permission wizard.
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3. Review the text on the first page, and then click Next. The wizard displays the Add a login page.
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Individual user consent

Finally, each user must agree to the AI Features Terms and Conditions upon attempting to use any of the AI features within SQL DM. This dialog box appears only the first time the user attempts to use one of the AI features after they are enabled. Subsequent uses of the AI features do not require additional acceptance.

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