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Idera strives to ensure our products provide quality solutions for your database needs. The following Idera Solutions have been recently added to the knowledge base at our 

Newtablink
aliasCustomer Service Portal
urlhttp://www.idera.com/support/faq
(www.idera.com/support).

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203

SQLsafe backup fails with the error message "Could not initialize Virtual Device Set" if the Backup Agent's service account is not a member of the sys_adminserver role.

727

The SQLsafe console doesn't show status for backup and restore operations.

1109

SQLsafe back/restore operation or agent deployment returns error “The CPU type and CPU family of <server> could not be determined.”

1384

How to manually install the SQLsafe extended stored procedures.

1394

How to install the SQLsafe Backup Agent on a clustered SQL Server.