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IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known issues are described in this section. If you need further assistance with any issue, visit the Support Portal at idera.force.com.

1.5 Known issues

Upgrade

  • SQL BI Manager 1.0 users must upgrade to 1.1 before attempting to upgrade to 1.5.

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To upgrade from SQL BI Manager 1.1 to version 1.5, see Install SQL Business Intelligence Manager.

1.1 Known issues

Installation

  • The IDERA Dashboard installer is unable to create a login on SQL Server 2005 repository databases.

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  1. Start SSMS and connect to the SQL Server 2005 Repository database.
  2. Create a login in the SQL Server 2005 Repository for the service account to be used during the IDERA Dashboard installation.
  3. Run the IDERA Dashboard installer.

Upgrade

  • SQL BI Manager 1.1 requires a custom upgrade procedure.

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  1. Verify that you have product administration permissions.
  2. In the Repository databases screen, enter the location of the existing 1.0 database (SQL Server Instance) and existing database name (BI Database Name).
  3. The installer detects a 1.0 schema and executes the migration.

 

1.0 Known issues

 

BI services monitoring

  • SQL BI Manager fails to register BI services for monitoring if a local SQL Server instance is not installed in the host machine.

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Users that want to stop monitoring a specific BI service should use “Disable Monitoring” which is accessible through the “gear” icon to the right of the service instance name in the service (SSAS, SSRS, SSIS) view.  Selecting Remove will remove the service instance and any associated monitored BI services will stop collecting data and sending alerts as a result.

Adding users

  • SQL BI Manager fails to add a user if he/she lacks an account on the local SQL BI Core Repository.

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Some recently added users may experience issues when login in the SQL BI Manager console regardless of their Administration or Read Only privileges, or correct Windows credentials. An incorrect user name or password message displays.  This is a result of the above requirement to register new users with the SQL BI Core Repository before adding them to SQL BI Manager.

Alerts/Data

  • Anchor
    DE43247
    DE43247
    Some SQL Server Reporting Services performance counters are not available for SQL Server 2008.

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Total App Domain Recycles

Online Help


To access the online documentation within the SQL BI Manager application select “Help” from the “gear” icon drop down menu. You may also access through the following link: wiki.idera.com/display/SQLBI

General

  • Anchor
    DE43309
    DE43309
    BI Services charts in SQL BI Manager display metric data only in the 'Minutes' scale.

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