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FAQ-01 FAQ-01

1. SQL DM for MySQL is licensed per server. Does that mean SQL DM for MySQL servers or MySQL servers?

It means MySQL servers. You may install as many instances of SQL DM for MySQL as you like as long as the total number of MySQL servers monitored does not exceed your license.

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FAQ-02 FAQ-02

2. Do I need to install SQL DM for MySQL on the same host as MySQL?

MySQL servers, SQL DM for MySQL server(s) and Clients (browser) can be installed independently everywhere where a TCP connection (like an Internet/Intranet connection) is available. Available TCP connections is all what is required. Put one on the Moon if you like (but don't ask us to pay for the connection!). Regarding installing SQL DM for MySQL on the same host as MySQL then SQL DM for MySQL Connects to/Monitors MySQL running on any platform.

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FAQ-03 FAQ-03

3. What operating system does SQL DM for MySQL require?

Currently we support Windows (do not support Windows 2003) and Linux operating systems. Those are the Operating Systems where SQL DM for MySQL itself will have to be installed. The SQL DM for MySQL client functionalities only require an Internet browser and any platform (including platforms for handheld devices like mobile phone, PDA, tablet PC etc.) will do. There are also no restriction as regards the platforms the MySQL servers that SQL DM for MySQL connect to - it can be any. Additionally, SQL DM for MySQL is able to retrieve OS data from Linux Operation Systems.

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FAQ-04 FAQ-04

4. How do I upgrade SQL DM for MySQL?

This is actually a license-related question and a technical question as well.

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