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HeaderDescription
Status

Indicates the highest severity error (if any) encountered by one of the category’s components, as follows:

 Red. Indicates that at least one of the category’s components encountered a high severity error.

 Orange. Indicates that at least one of the category’s components encountered a medium severity error.

 Yellow. Indicates that at least one of the category’s components encountered a low severity error.

 Green. Indicates that none of the category’s components encountered errors.

 Indicates components configured to experience downtime in the defined time frame. Errors for this component are ignored.

 Indicates problematic components that have been acknowledged and are currently being handled. These components, and the errors resulting from them, are excluded from their category’s total and are grouped together in this category. For more information, see Defining problematic components as acknowledged.

Category

Indicates a group per technology, such as:

  • Agents
  • FocalPoints
  • Warehouse processes
  • License Limitation Metrics
  • Licenses
  • Action items
Total componentsIndicates the total number of components in the selected category.
Errors

The color-coded stacked bar indicates the number of underlying components that have an error. Only red (high) and orange (medium) severity errors are shown.

Click on the icon on the header to switch between the following display methods:

  1. Show relative-sized colored toolbar according to the number of components that have problems.
  2. Show full-sized colored toolbar.
  3. Show the number of components that have problems.

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To define a component as acknowledged1.    In

  1. In the fish-eye text describing the component’s error, click acknowledged.

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  1. In the dialog box, select and define the desired acknowledgement time frame.

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  1. Click OK.

To cancel a component’s definition as acknowledged•    In

  • In the fish-eye text describing the component’s error, click Cancel.

About the FocalPoints categoryand the Agents category-related table

Either the FocalPoints category or the Agents category may be displayed. The FocalPoints category lists all of the Precise FocalPoints and the Agents category lists all of the Agents and the status for each, in the selected category. Agents whose status is stopped will be reported as problematic. (This option can be controlled from the Admin Dashboard settings).

You can control the way data is displayed in the table. See “Managing agents” on page 31 Managing agents.

The following table shows the information displayed in the FocalPoints or Agents table.

Table 3-2    FocalPoints 2 FocalPoints or Agents table headings

Header    Description

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HeaderDescription
Status

Indicates the highest severity error (if any) encountered by the component

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, as follows:

Image Added Red. Indicates that the component encountered a high

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severity error.

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Image Added Orange. Indicates that the component encountered a medium

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severity error.

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Image Added Yellow. Indicates that the component encountered a low

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severity error.

•       Green - no error was encountered.

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Image Added Green. Indicates that no component encountered errors.

Image Added Indicates components configured to experience downtime in the

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defined time frame.

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Errors for this component are ignored.

Node

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Name of the node.

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ServerName of the server on which the FocalPoint or Agent is running.
Agent

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Name of the FocalPoint or Agent.

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DescriptionA short description of the current status for the selected FocalPoint or

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Agent.
Criticality

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Display the related instance(s) criticality setting.

 

About the Events table

The Events table lists all the Precise events for the selected FocalPoint or Agent. Each row corresponds to an event. You can control the way data is displayed in the table. See “About sorting data” on page 184.

The following table shows the information displayed in the Events table.

Table 3-3    Events 3 Events table headings

Header    Description

Level    Indicates severity.

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HeaderDescription
Level

Indicates severity:

  • Red stop sign indicates that a critical alarm has been raised.

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  • Yellow warning sign indicates a near-critical alarm has been raised.
Date

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Displays the date and time the event occurred.

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MessageA short description of the current status.
ID

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The ID (identification number) for the specific event.

 

About the Warehouse processes category-related table

The Warehouse processes table lists all warehouse processes in the selected category and the status for each. Warehouse Load processes that have stopped loading data will be reported as problematic (This option can be controlled from the Admin Dashboard settings).

You can control the way data is displayed in the table. See “About sorting data” on page 184.

The following table shows the information displayed in the Warehouse processes table.

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can be controlled from the Admin Dashboard settings).

You can control the way data is displayed in the table. See “About sorting data” on page 184.

The following table shows the information displayed in the Warehouse processes table.

Table 3-4 Warehouse processes table headings

HeaderDescription
Status

Indicates the highest severity error (if any) encountered by the component, as follows:

Image Added Red. Indicates that the component encountered a high severity error.

Image Added Orange. Indicates that the component encountered a medium severity error.

Image Added Yellow. Indicates that the component encountered a low severity error.

Image Added Green. Indicates that no component encountered errors.

Image Added Indicates components configured to experience downtime in the defined time frame. Errors for this component are ignored.

Node

Name of the node.

ServerName of the server on which the FocalPoint or Agent is running.
AgentName of the FocalPoint or Agent.
DescriptionA short description of the current status for the selected FocalPoint or Agent.
CriticalityDisplay the related instance(s) criticality setting.

 

About the Events table

Header    Description

Status    Indicates the severity level of the error (if any) encountered by the component.

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A consecutive group of agents    Click the first agent row, hold down the <Shift> key, and then click the last agent row.

Anchor
ManagingAgents
ManagingAgents
Managing agents

Agent command buttons appear at the bottom of the Agents tab.

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