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To add a new Favorite location1. On
- On the Add/Delete Favorite dialog box, enter the name of the new Favorites entry.
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- Click Add. The dialog box is closed and the new Favorite is added to the list.
To view a Favorites location1. On
- On the Precise bar, click Favorites.
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- Select the Favorites location you want to view.
To delete an existing Favorite location1. On
- On the Add/Delete Favorites dialog box, select the Favorite location to be deleted.
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Click Delete. The dialog box closes and the selected Favorite is deleted from the list.
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Info The favorite address is displayed in the Address field and cannot be edited.
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The email will include a link to the Precise product in the current context (time frame and selected entries).
To send an email message1. Click
- Click the email icon on the Precise toolbar. The default email program opens.
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- Fill in the required fields and click Send.
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Red or yellow AppTier icon colors indicate a critical or near-critical alert condition. Green AppTier icon colors indicate normal conditions. For a desription description of the metric status icons see “About the Metric status legend” on page 17.
Alerts can be generated for the following:• Activity
- Activity
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- Service
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- Trending
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- Status
To launch Alerts from the Applications screen:1. Click
- Click the required application from the Applications list.
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- In the Environmental map area, do one of the following:
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- Click Alerts.
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- Click a specific Tier, and from the pop-up menu select Alerts. The Alerts screen opens for the specified Tier tab.
The following figure shows an example of the information displayed when you open the Alerts tab for the first time.
Figure 2-1 Alerts 1 Alerts Tab
Tab Selection
Alerts tree Precise bar
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The left side of the main screen lists the Alerts in the following levels:• Application
- Application level
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- AppTier level
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- Instance level
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- Metric level
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The right side of the main screen provides details of the alerts according to the element selected in the tree on the left side of the screen as follows:
Application level All application alerts listing:■ Alerts
- Alerts Summary
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- Alert Occurrences
AppTier level AppTier alerts listing:■ Alerts
- Alerts Summary
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- Alert Occurrences
Instance level Instance alerts listing all alert instances
Metric level Details of the instances of the alert including the following details:■ Metric
- Metric description
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- Alert current and historical occurrences
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- Alert value
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- What to do next
About the Tab heading
The Tab heading provides information about the refresh status. It contains the following:• Display
- Display of the date–and–time when the current tab was last refreshed.
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- Auto-Refresh toggle button that also indicates whether it is On or Off. When the Auto-Refresh is On, the tab information is refreshed every one minute.
The Auto-Refresh is On by default, to display the most updated information, in the Cross-Tiers tab and Instances tab of the Tier tab.
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The metric status legend contains icons that indicate the different alert statuses. The table below describes the status icons.
Table 2-2 Status 2 Status icons
Icon Status Description
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Down Time Indicates that the metric is not sampled due to Down Time definition of the metric's technology or when the sampled instance is not available. You can set the Down Time definition through AdminPoint. See the Precise Administration Guide.
Table 2-2 Status icons
Icon Status Description
Disabled Indicates that the metric is disabled, and therefore it does not sample or generate alerts. A metric is disabled in case the related Precise product is not installed, or the metric properties are set to stop sampling.
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The right side of the Alerts tab displays the following information according to the element selected in the Tiers tree.• All
- All Application Alerts
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- Application Level Metrics
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- AppTier Alerts
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- Instance Alerts
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- Metric Details
All Application Alerts
The table below describes the details displayed in the All Application Alerts table that is displayed when you select the application in the Alerts tree.
Table 2-3 Alerts 3 Alerts Summary - All Application Alerts
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The table below describes the details displayed in the Metric Occurrences table.
Table 2-4 Metric 4 Metric Alert Occurrences
Column Description
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Set Indicates the metric set.
Table 2-4 Metric Alert Occurrences
Column Description
Alert History Appears only in the Metrics table. Indicates the number of normal, near-critical, and critical alerts that occurred during a pre-defined history period. The number of alerts does not include
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AppTier in the Alerts tree
Table 2-5 AppTier 5 AppTier Alerts
Column Description
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The table below describes the details displayed in the Metric Occurrences table.
Table 2-6 Metric 6 Metric Alert Occurrences
Column Description
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The table below describes the details displayed in the Instance Alerts table that is displayed when you select an instance in the Alerts tree.
Table 2-7 Instance 7 Instance Alerts
Column Description
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Metric Indicates the metric name.
Table 2-7 Instance Alerts
Column Description
Last Alert Raised At Indicates the timestamp of the most recent sample.
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The table below describes the details that displayed when you select a metric in the Alerts tree or in the Instance Alerts table (see Instance Alerts).
Table 2-8 Metric 8 Metric Details
Column Description
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