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To configure the time frame1    Click

  1. Click the Calendar icon. In the dialog box that is displayed:

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        1. Select the ‘Time Range’ option and select the Start and End dates and times.
          OR

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        1. Select the ‘Last’ option and enter the desired time frame.

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      1. Click OK.

      Sending an email message

      You can send an email message to one or more recipients from the Business Dashboard toolbar.

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      The email will include a link to the Business Dashboard view in the current context (time frame and selected entries).

      To send an email message■    Click

      1. Click Send Email on the Business Dashboard toolbar. The default email program opens.

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      1. Fill in the required fields and click Send.

      Refreshing the Business Dashboard screen

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      To manually refresh the Business Dashboard screen for the selected time frame■    Click

      • Click Refresh on the Business Dashboard toolbar.

      To configure Business Dashboard to automatically refresh the information for the selected time frame every five minutes■    On

      • On the Business Dashboard toolbar, click Auto Refresh is Off. The icon will then say Auto Refresh is On.
        OR

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      • In the Display tab in the Configuration screen, check mark the “Auto Refresh” box.

      Opening the Configuration screen

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      To open the configuration screen■    Click

      • Click Configuration on the Business Dashboard screen to open the configuration screen.

      About the Application Structure Overview pane

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      The table in the Application Structure Overview pane displays the following information:■    Name -

      • Name. The applications, displayed within their application groups.

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      • Health. The Health status icons ("Good", "At Risk", "Poor" or "No Data") represent the health status of an application or application group. The Health status is first calculated based on the combined percentage of SLA compliance and Availability according to a user defined ratio. The Health status icon is then based on user defined thresholds. These ranges are set in the Health tab on the Configuration screen.

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      • SLA. The SLA compliance rate, indicating the percentage of executions of key transactions for SLA that met the defined SLA thresholds

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      • Volume. The total number of executions of key transactions for volume.

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      • Value ($)

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      • . The total dollar value of the application or application group, based on the sum of the number of executions of each transaction within the application or application group multiplied by its defined dollar value per execution.

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      • Info

        When there is no Value ($) available, the Value ($) column will not appear.

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      • Availability (%)

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      • . The total percent of successful page invocations.
      Info

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      The information provided in the Application Structure Overview pane can be sorted by any of the displayed columns. To sort information, click on the desired column header. A black arrow will appear at the right of the column header indicating if the information is shown in ascending or descending order. In addition, the order of the columns on the table can be changed by dragging and dropping the desired column header.

      About Application Groups

      You can configure the application structure to include multiple applications and create custom application groups as desired.

      The names of the application groups are displayed in the Name column.

      Table 2-2    Types 2 Types of Applications

      Item    Name    Description

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      ItemNameDescription
      Image AddedApplication Group nameIndicates an application group.

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      Image AddedApplication nameIndicates a single application.

      For more about the application structure, see “About the application structure” on page 18.

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      In the Display tab, you can define the information collection settings:■    Enable

      • Enable/disable the Auto Refresh function.

      See “Scenario # 10 - Enabling/Disabling Auto Refresh” on page 25.

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