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  1. From StartPoint, click the AdminPoint tab.
  2. Click the Setup tab.
  3. From the drop-down menu, select Instances & Clusters.
  4. Click the All instances tree item
  5. At the bottom of the Display Instances & Clusters screen, click Add Instance. An Add New Instance dialog box appears.
  6. Select the required technology from the list.
  7. Select the application from the list. If the desired application is not on the list, follow steps a-d:
    1. Click Add.
    2. In the Application Name field, type in the new application name.
    3. On the Application System field, select the system application from the list.
    4. Click OK.

      Info

      To install an instance in an application, you must have ADMINISTRATE.INSTALL permission for the application in which you want to install the instance. If you only have permission for a specific technology, you will only be able to install in an application that is either empty, or is comprised of only the same technology.

  8. Select a Tier from the list.
  9. Click OK to view the next screen.

    Info

    Always refresh AdminPoint after adding an instance.

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To define Siebel property settings

  1. From the “Siebel "Siebel server name” name" drop-down menu, select the server with the Siebel instance. Click Add to enter the name of a server not on the list. For more information, see Adding a new server on page 44.
  2. From the “Siebel Instance” "Siebel Instance" drop-down menu, select the SQL Server or Oracle instance where the Siebel database resides. The list includes only SQL Server or Oracle instances that are monitored by SQL Server or Oracle, respectively.
  3. In the “Siebel "Siebel installation path” path" textbox, enter the full path of the siebsrvr folder to be used with this Siebel server. If it does not automatically appear correctly, click the browse (...) button to search for the appropriate installation path.
  4. In the “Siebel "Siebel enterprise name” name" textbox, enter the name of the Siebel enterprise you want to monitor.
  5. In the “Siebel "Siebel user name” name" textbox, enter the name of the Siebel client user. This user is used to execute the SrvrMgr utility. You can either use an existing user with administrator privileges or have your Siebel administrator create a special Siebel client for Precise.
  6. In the “Siebel password” "Siebel password" textbox, enter the password.
  7. In the “Enterprise "Enterprise gateway server name” name" textbox, enter the name of the Siebel gateway server used by the Siebel enterprise you want to monitor.
  8. Click Next.

About the AdminPoint Tier installation preview screen

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At this screen, you can still change any of the settings displayed. Click Back to change any of the displayed settings. Click Next to continue installation. Click Cancel to stop the installation process.

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If there are no action items, click Finish (it will be the only option available) to complete the instance installation. If there are action items, click Next (it will be the only option available).

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Perform any tasks displayed on this screen.

Click Mark as done if you have performed the action items yourself. See Post-installation actions items on page 166 for more information.

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  • Perform any action items show in Post-installation dialog box. See Possible Post-installation action items on page 166.
  • Modify the SRF (required for Interpoints). See Modifying the Siebel Repository File (SQL Server) on page 167. See Modifying the Siebel Repository File (Oracle) on page 167.
  • Set up Siebel batch process sampling (required for Interpoints) See Setting up Siebel batch process sampling on page 167.
  • Stop and restart all Insight Savvies installed on the respective server.
  • See the Precise Interpoint for Siebel User Guide at https://precise.secure.force.com/ for additional post-installation action items.

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  1. On the Finish screen, click Next.
  2. In the Siebel Tier - Post-Installation dialog box, follow the instructions to perform all post-installation tasks.
  3. If you have installed the Interpoint for an Oracle database, restart the Oracle Tier Collectors on the Siebel server.
  4. Click Finish.

Modifying the Siebel Repository File (SQL Server)

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  1. Log in to the database server where your Siebel Tier Collector is installed.
  2. Create the following tab-delimited text file:
    <precise<precise_root>root>\products\sql-server\
    instance name\etc\siebel_machines.txt

To obtain the list of Siebel servers

  1. Log in to the SrvrMgr utility.
  2. Execute the following command:
    list servers

Each returned row represents a Siebel server.

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  1. Copy the getAddress.vbs script from the Utilities\Siebel folder in the Precise v9.6 download or on the DVD to the server.
  2. Run the following command:
    cscript //nologo getAddress.vbs ODBC data source Administrator user name Administrator passwords password
    where:
    ODBC data source is  is the name of the ODBC data source used by the Siebel server to connect to SQL Server. To determine its name, check the ConnectString value in the siebel.cfg configuration file.
    Administrator user name and  and Administrator password are the user name and password required to connect to the SQL Server instance.
  3. Repeat these steps for each Siebel server.

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  1. Log in to the database server where your Siebel Tier Collector is installed.
  2. Create the following tab-delimited text file:
    • Windows
      <precise<precise_root>root>\products\oracle\SID\etc\siebel_machines.txt
    • UNIX
      <precise<precise_root>root>/products/oracle/SID/etc/siebel_machines.txt

To obtain the list of Siebel servers

  1. Log in to the SrvrMgr utility.
  2. Execute the following command:
    list servers

The following is an example of the returned information:

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For more information Siebel, see the relevant section in the Precise Interpoint for Siebel™ Installation Guide.

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