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Pre-installation tasks

Most of the screens for this installation require you to input details regarding your information systems. Before performing this installation, compile a list of all required user inputs based on the screen names and tables below. Each table (in the sections below) lists the options per screen.

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1. From the drop-down menu, select an existing Tier name or type in a new, unique name of the Other Tier where you want to monitor network activity by the Insight Savvy for Network agents.

   Info
   This name will appear in the Precise user interface. For example, if your application contains an IBM Informix database server, name the Tier informixSrv; or, if you want to monitor this Tier remotely, name it remoteInformix.

2. From the drop-menu, select the listed option that represents the position of the Tier in your application. You can choose from the following:
   • Front-end. The first connection, or input side, in your application.
   • Application Server. The middle tier in your application, responsible for the business logic.
   • Database. The back-end tier in your application.
3. From the drop-down menu, select the network protocol of the monitored application. You can choose from the following:
   • Citrix

   • Other

     Info

     The monitored application can use a Citrix protocol or any other protocol. If you need to find the port for a Citrix Tier you want to monitor, you can use the psinet utility (located in the products\insight\bin folder) and look for the termsrv.exe process. Its output shows you the port number process ID and process name listening on the TCP socket. You will see that the Citrix clients are connected to one listening port (the default is 1494). Use this port when installing a new Citrix instance.

4. Select one of the following:
   • Local. This enables Insight Savvy for Network to monitor all TCP traffic on a local Listener port. The local Listener port is a server port to which clients connect. For example, a Web server usually listens on the local port 80, which is the default.

   • Remote. This enables Insight Savvy for Network to monitor all TCP traffic to a remote server port. The Insight Network agent is installed on the client side of the connection and monitors the client activity against a remote server port. Remote monitoring is usually used to monitor services that cannot be monitored locally (mainframe or unsupported operating systems running TCP applications). For example, if an application server is connected to a database server on an unsupported platform (for example mainframe), you can monitor the activity generated from the application server to the remote database server.

     Info
     If you select Remote, you must select Static for the TCP/IP port monitoring.

5. From the drop-down menu, select the name of the server where you want to install the instance of the Other Tier. The server name or IP address only appears in the list if you previously defined it as a Precise Server. Click Add to enter the name of a server not on the list. For more information, see see see Adding a new server on page 44.

   Info
   If you monitor this server locally, this is also the server where the Insight Savvy for Network is installed. If you monitor this server remotely, the Insight Savvy for Network is installed on a different server(s). If you choose to monitor remotely, instead of selecting the server name from the drop-down menu or by clicking Add, you will need to type the server name in the textbox.

6. Select monitoring for either Static or Dynamic TCP/IP ports.

   Info
   You may want to monitor dynamic ports instead of a range of specific ports (Static). This option is suitable if the port can change during the execution of an application or if the port is unknown at the time of installation.

   
   If you selected monitoring for Static TCP/IP ports

   1. On the “Other Instance Installation-Ports Settings” screen, add the range of TCP/IP Ports in the specified text boxes.

   2. Click Add to add the range to the list.

   3. Click Next.

   If you selected monitoring for Dynamic TCP/IP ports:

   1. On the “Other Instance Installation-Dynamic Settings” screen, add at least one name to the “Include Programs” table with a maximum of nine characters

   2. Click Add to insert them. The table can contain a maximum of three names. A program will be selected if a substring matches a name appearing in the “Include Programs” list but does not match any names in the “Exclude Programs” list.

   3. Click Next.

7. Click Next.

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Perform all post-installation tasks by following the instructions on the Action Items screen and click Finish.

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