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Table 1 Information displayed in the Instance Details area
Tabs | Description |
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Overview | Displays the general behavior of the selected systems or all systems. |
System | Displays system performance and availability information, broken down into groups. |
Transactions | Shows SAP transactions service and all performance statistics. |
RFC | Shows SAP RFC service and all performance statistics. |
About the Main area in the Dashboard tab
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Table 2 All SAP Systems table
Column | Description |
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Icon | Indicates whether or not the SAP System is currently available. |
System | Displays the name of the system (as configured during the Installation procedure). |
Availability | Displays the average level of availability of the monitored SAP system, during the selected time period. |
Response Time (Avg) | Displays the average response time (in seconds) of all SAP activities monitored by the SAP system. |
Backend Response Time (Avg) | Displays the average response time (in seconds) of all SAP activities monitored by the SAP system, not including client time. |
SLA Compliance | Displays a bar indicating the number of transactions executed during the selected time period. Sections of the bar are highlighted as follows, depending upon the transactions level of SLA compliance:
The information displayed in the Instance Details area, for SLA compliance data, is normalized. |
Transactions | Displays the total number of transactions monitored during the selected time period. |
About the Instance Details area in the Dashboard tab
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Table 3 Information displayed in the Overview
Overview area | Description |
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Availability | Displays the SAP system’s availability, over the selected time period. System availability is compared to the Availability SLA threshold. The Availability label functions as a hyperlink, and enables you to launch the Availability tab, in context. This enables you to continue to investigate an Availability problem or to continue to analyze Availability details. |
Work load | Displays the workload imposed on the SAP system, over the selected time period. The workload is broken down into different types of activities that consume application servers resources, as follows:
The Work Load label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on Activities in the monitored site. |
Applications | Displays the average response times of SAP module’s transactions. By default this table is sorted by the Response Time (Avg) column, meaning that transactions that have poor response times will be displayed first. The Applications label functions as a hyperlink, and enables you to launch the Activity tab, in context, with the same list of applications. This enables you to focus on Activities that are related to the application listed in the table by analyzing the response time, in more depth, or to drill down to a specific application. |
Viewing system performance and availability
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Table 4 Information displayed for monitored SAP systems
System | Description |
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Organizations | This table summarizes various parameters and shows the availability of SAP system organizations. By default this table is sorted by the Response Time (Avg) column, meaning that organizations that have poor response times will be displayed first. This table helps focus on organizations that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Organizations label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of organizations. This enables you to focus on Activities that are related to the organization listed in the table by analyzing the response time, in more depth, or to drill down to a specific organization. For more information on how to configure organizations, see the Precise Administration Guide. |
Locales | This table summarizes various parameters and shows the availability and SLA compliance of your system’s locales. By default this table is sorted by the Response Time (Avg) column, meaning that locales that have poor response times will be displayed first. This table helps focus on locales that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Locales label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of locales. This enables you to focus on Activities that are related to the locale listed in the table by analyzing the response time, in more depth, or to drill down to a specific locale. For more information on how to configure locales, see the Precise Administration Guide. |
Application servers | This table summarizes various parameters and shows the availability and SLA compliance of your system’s application servers. By default this table is sorted by the Response Time (Avg) column, meaning that application servers that have poor response times will be displayed first. This table helps focus on application servers that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Application Servers label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of application servers. This enables you to focus on Activities that are related to the application server listed in the table by analyzing the response time, in more depth, or to drill down to a specific application server. |
Viewing SAP transactions and performance data
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Table 5 Information displayed in the Transactions view
Transaction | Description |
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SLA compliance | Shows an overtime graph that displays the number of transactions executed during the selected time period. Each transaction’s response time is compared to its SLA (Service Level Agreement) and an indication of its SLA status is displayed, as follows: No SLA, SLA OK, SLA Near-Breach, SLA Breach. The SLA Compliance label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on a transaction’s level of service. |
Response time (Avg) | Shows an overtime graph that displays the average response time for transactions, during the selected time period. Response time is broken down into Client time, Queue time Application time and DB time. The Response Time (Avg) label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on a transaction’s response time. |
Transactions | Summarizes the information displayed in the SLA Compliance and Response Times graphs and displays the transaction names and the number of times they were executed during the selected time period.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. The Transactions label functions as a hyperlink, and enables you to launch the Activity tab, in context, with the same list of transactions. This enables you to focus on a specific transaction’s response time. |
Viewing RFC service and performance data
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Table 6 RFC service and performance data
RFC service and performance data | Description |
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SLA compliance | Shows an overtime graph that displays the number of RFCs executed during the selected time period. Each execution time (call time) is compared to its SLA (Service Level Agreement) and an indication of its SLA status is displayed, as follows: No SLA, SLA OK, SLA Near-Breach, SLA Breach. The SLA Compliance label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to perform further analysis on a specific RFC’s service level. |
Call time (Avg) | Shows an overtime graph that displays the average call time for RFC functions, during the selected time period. Call time is broken down into average Exe time and Wait time. The Call Time (Avg) label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to perform further analysis on a specific RFC’s call time. |
RFC functions | Summarizes the information displayed in the SLA Compliance and Call Times graphs and displays the RFC function names and the number of times they were executed during the selected time period.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. The RFC Functions label functions as a a hyperlink, and enables you to launch the Activity tab, in context, with the same list of functions. This enables you to focus on specific RFCs and carry out further analysis on their call times. |
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The Transactions and RFC tabs provide additional details on the average response time and SLA compliance of the system, over the selected time range, together with the top transactions or RFCs for the specified time range. Once you detect a time range that seems problematic, or any deviation from normal behavior that needs further investigation, you can click on the label of the relevant graph or table to launch the Activity tab, in context, and view additional details.