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  • Add new users or groups - click the option Add User/Group on the top section of the Manage Users dialog window.
  • Edit existing users or groups settings - select the pencil icon  next to the respective user to edit its settings. 
  • Remove users or groups - click the X icon next to the selected user to delete it.

What settings can you define for each user or group?

When you add a new user or group, you can define the following account details:

  • Account name - specify the name of the new user or group you want to add. Use the following format: domain\accountname.
  • Account Type - define the new account as a User or Group.
  • Session Timeout - specify the amount of time in minutes the browser will wait before the session times out. 
  • Product - use the drop down option to select which IDERA product the user will be able to access. 
  • Role - define which role (Administrator, User, or Guest) the new user or group should have.
  • Email Address - type the email address where you want the new user or group to receive the welcome email and other notifications. Take into account that you must configure your SMTP Server settings first in order to send emails.


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