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IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known issues are described in this section. If you need further assistance with any issue, please contact
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Known Issues for 8.5.2
Installation
- SQL Safe Backup can be installed without the IDERA Dashboard on an Operating System 2003.
Running the combined installer will display the following message: "The current Operating System is not supported by this product".
- The remote installation of SQL Safe Backup agent fails in scenarios where the Microsoft Visual C++ 2017 Redistributable or greater is previously installed in the machine.
To install SQL Safe Backup agent properly, log onto a machine directly and install the Agent\Management components.
Known Issues for 8.5.1
Installation
- The installation of SQL Safe Backup fails in scenarios where the Microsoft Visual C++ Redistributable requires Operating System updates.
The following patches are required depending on your Operating System:- For Windows 8.1, install KB2999226 which has a pre-requisite of KB2919355.
- For Windows Server 2012 R2, install KB2919355 which has a pre-requisite of KB2919442.
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