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This section includes the following topics:
- About the Business View portlet pack
- About the Web Business View portlet
- About the J2EE Business View portlet
- About the ASP.NET Business View portlet
- About the .NET Business View portlet
- About the Oracle Business View portlet
- About the SQL Server Business View portlet
- About the Sybase Business View portlet
- About the Siebel Application Business View portlet
- About the Siebel Location Business View portlet
- About baselines
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At the heart of many large enterprises and Small-to-Medium-sized Businesses (SMBs) is the Information Technology (IT) department. The health of a company can be measured by the performance and availability of the very services provided by the IT department. Keeping track of how well these services are provided is a difficult task for IT managers and business users because they each measure the same parameters in different terms. For example, IT administrators will analyze how a Web server, API call or SQL statement is functioning, but will find it hard to translate these metrics into terms that can be easily understood and interpreted by Business Managers, who are interested in application services, business processes and transactions, along with the operational status of a system.
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You can set up different business views for the same technology, by adding multiple instances of a portlet to your dashboard, and configuring different filters for each (in the Edit Preferences dialog box).
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The Web Business View portlet enables mapping Web URLs to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The J2EE Business View portlet enables mapping a J2EE method execution to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The ASP.NET Business View portlet enables mapping an ASP.NET method to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The .NET Business View portlet enables mapping a .NET method to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The Oracle Business View portlet enables mapping an Oracle SQL hash value to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The SQL Server Business View portlet enables mapping an SQL hash value to a specific business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The Sybase Business View portlet enables mapping an SQL hash value to a meaningful business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time and baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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The Siebel Application Business View portlet enables mapping of a Siebel App view to a meaningful business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time with its baseline. You can filter information according to the following fields:
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See About the Tools portlets, Configuring the portlet, and Defining the portlet data preferences.
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The Siebel Location Business View portlet enables mapping of a location to a meaningful business name and displays its average response time according to the defined SLA. In addition, it displays an overtime graph of the average response time with its baseline.
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See About the Tools portlets, Configuring the portlet, Defining the portlet data preferences, and About baselines.
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Baselines are used to identify problematic conditions by enabling you to compare performance metrics of data entities to their 'normal' or 'typical' values. Baselines let you compare the past activity of an entity with its current activity.
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