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If you see the message, " 'up.time Data Collector ' is unavailable," in the Monitoring Station GUIwhen viewing details for the monitoring station, this is likely the result of a mismatch between the hostname Uptime Infrastructure Monitor is trying to use to connect the Corecore/Data-data collector and where the service is actually running.

The reason may be that you have installed Uptime Infrastructure Monitor UIM for the first time, or changed the hostname of your Monitoring Station. This can be resolved monitoring station. 

You can resolve this issue by updating the uptime.conf with the correct hostname for your server using the following steps: Image Removed

  1. Edit the uptime.conf file in the Uptime Infrastructure Monitor installation directory.

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  1. Modify the httpContext and monitorHost fields to point to the correct hostname for your server.

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  1. Restart up.time Data Collector

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  1. using the steps in Starting (or restarting) and

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  1. stopping Uptime Infrastructure Monitor

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  1. .