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The following user role permissions are the minimum required to allow a user to assign maintenance profiles to elements or service monitors.
The user role should have Add / Edit enabled for:
- services
- monitoring periods
- service-level agreements
After you create Services
Monitoring Periods
Service Level Agreements
After the user role is created, add a new user or edit an existing user, and then assign this new role to the that user. Finally, ensure make sure that the user account has access to the elements that you need to put into maintenance (. Note that access to elements and element groups is determined by the User Group user group to which the user apart of)account belongs.