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1. Send an email to uptime-support@idera.com.
2. Login to the IDERA Support site and select the Open Cases option.

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1. Click Services.
2. Click Add Service Group in the left-hand menu.
3. In the pop-up window, assign a name to the service group and click Continue.
4. Using the available dropdown and selection lists, choose the service monitors that you want to act as the template masters for this group.
5. Using the available dropdown and selection lists, choose the list of elements that you want to apply this service group to at creation time.
6. Click Continue.

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1. In the Reports Tree panel, click LPAR Workload.
2. In the Date and Time Range area, select the dates and times on which to report.
3. Select one or more of the following report options (or click Select All to choose all options): CPU Workload: the CPU entitlements of the LPARs and their use of the entitlements.

Memory Workload: amount of memory (in kilobytes) being used by the LPARs on the system.
Disk IO Workload: amount of data (in kilobytes per second) being read from, and written to, the disk by the LPARs on the system. Network IO Workload: amount of data (in kilobytes per second) being sent and received over the network interface by the LPARs on the system.

1. If you selected more than one report option and plan to report on more than one system, you can optionally click the Group report options by system checkbox. Selecting this option will combine the metrics for each system included in the report.
2. To generate reports for systems in specific groups, select the groups from the List of Groups area.
3. To generate reports for one or more views, select the groups from the List of Views area.
4. If you are generating reports for specific systems, select the systems from the List of Systems.
5. Select a report generation option (see Report Generation Options for details).
6. If you want to save the report or schedule it to run at a specific time or interval, complete the settings in the Save Reports section of the sub-panel.

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1. Click Tools, then Internet Options.
2. Click the Privacy tab.
3. Click Advanced.
4. Select the Override automatic cookie handling check box.
5. For Third-party Cookies, select the Accept option.
6. Click Done.

Related Documentation:

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