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In such circumstances, your solution could use the XML_QUERY activity to selectively and efficiently address and retrieve just the value of the element (or attribute) in the sales order XML document that contains the customer's return email address and then pass that to the MAIL_SEND activity or whatever means your solution uses to generate and send the acknowledgement.
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Note: The XML_QUERY activity loads the entire XML document into memory when processing your queries. Application performance can degrade when used with exceptionally large XML files. |
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