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The Dashboard tab provides a comprehensive overview of all SAP systems in a selected application. The Dashboard tab serves as the starting point for your indepth in-depth analysis since it displays a preview of the information that is available in some of the other tabs and enables you to view relevant information on the selected application without having to open each of the tabs. This simplifies and shortens the time required to view information. The Dashboard tab also enables you to view summarized data, such as the activities of all monitored SAP systems, and to compare systems in terms of Response Time and Availability. See “About About Precise for SAP tabs” on page 12, “About tabs, About the Activity tab” on page 35, “About tab, About the Availability tab” on page 45tab, and “About About the Jobs tab” on page 49tab.
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Table 1 Information displayed in the Instance Details area
| Tabs | Description |
|---|---|
| Overview | Displays the general behavior of the selected systems or all systems. |
| System | Displays system performance and availability information, broken down into groups. |
| Transactions | Shows SAP transactions service and all performance statistics. |
| RFC | Shows SAP RFC service and all performance statistics. |
About the Main area in the Dashboard tab
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Table 2 All SAP Systems table
| Column | Description |
|---|---|
| Icon | Indicates whether or not the SAP System is currently available. |
| System | Displays the name of the system (as configured during the Installation procedure). |
| Availability | Displays the average level of availability of the monitored SAP system, during the selected time period. |
| Response Time (Avg) | Displays the average response time (in seconds) of all SAP activities monitored by the SAP system. |
| Backend Response Time (Avg) | Displays the average response time (in seconds) of all SAP activities monitored by the SAP system, not including client time. |
| SLA Compliance | Displays a bar indicating the number of transactions executed during the selected time period. Sections of the bar are highlighted as follows, depending upon the transactions level of SLA compliance:
The information displayed in the Instance Details area, for SLA compliance data, is normalized. |
| Transactions | Displays the total number of transactions monitored during the selected time period. |
About the Instance Details area in the Dashboard tab
This area summarizes the general behavior of the selected system or systems. Clicking on the hyperlink for specific data items launches, in context, the related tab from which the data was derived, enabling you to quickly carry out a more indepth in-depth investigation.
Gaining an overview of system availability
The Overview tab displays the general behavior of the selected system or systems, within the specified time frame. This allows you to view, at a glance, the status of your system’s system's availability and workload.
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Table 3 Information displayed in the Overview
| Overview area | Description |
|---|---|
| Availability | Displays the SAP |
system's availability, over the selected time period. System availability is compared to the Availability SLA threshold. The Availability label functions as a hyperlink, and enables you to launch the Availability tab, in context. This enables you to continue to investigate an Availability problem or to continue to analyze Availability details. | |
| Work load | Displays the workload imposed on the SAP system, over the selected time period. The workload is broken down into different types of activities that consume application servers resources, as follows:
The Work Load label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on Activities in the monitored site. |
| Applications | Displays the average response times of SAP |
module's transactions. By default this table is sorted by the Response Time (Avg) column, meaning that transactions that have poor response times will be displayed first. The Applications label functions as a hyperlink, and enables you to launch the Activity tab, in context, with the same list of applications. This enables you to focus on Activities that are related to the application listed in the table by analyzing the response time, in more depth, or to drill down to a specific application. |
Viewing system performance and availability
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Table 4 Information displayed for monitored SAP systems
| System | Description |
|---|---|
| Organizations | This table summarizes various parameters and shows the availability of SAP system organizations. By default this table is sorted by the Response Time (Avg) column, meaning that organizations that have poor response times will be displayed first. This table helps focus on organizations that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Organizations label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of organizations. This enables you to focus on Activities that are related to the organization listed in the table by analyzing the response time, in more depth, or to drill down to a specific organization. For more information on how to configure organizations, see the Precise Administration Guide. |
| Locales | This table summarizes various parameters and shows the availability and SLA compliance of your system’s locales. By default this table is sorted by the Response Time (Avg) column, meaning that locales that have poor response times will be displayed first. This table helps focus on locales that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Locales label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of locales. This enables you to focus on Activities that are related to the locale listed in the table by analyzing the response time, in more depth, or to drill down to a specific locale. For more information on how to configure locales, see the Precise Administration Guide. |
| Application servers | This table summarizes various parameters and shows the availability and SLA compliance of your system’s application servers. By default this table is sorted by the Response Time (Avg) column, meaning that application servers that have poor response times will be displayed first. This table helps focus on application servers that suffer from performance problems or availability problems.
The information displayed in the Instance Details area, for SLA compliance data, is normalized. When you view information on a specific system, the Application Servers label becomes a hyperlink, and enables you to launch the Activity tab, in context, with the same list of application servers. This enables you to focus on Activities that are related to the application server listed in the table by analyzing the response time, in more depth, or to drill down to a specific application server. |
Viewing SAP transactions and performance data
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Table 5 Information displayed in the Transactions view
| Transaction | Description |
|---|---|
| SLA compliance | Shows an overtime graph that displays the number of transactions executed during the selected time period. Each |
transaction's response time is compared to its SLA (Service Level Agreement) and an indication of its SLA status is displayed, as follows: No SLA, SLA OK, SLA Near-Breach, SLA Breach. The SLA Compliance label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on a transaction’s level of service. | |
| Response time (Avg) | Shows an overtime graph that displays the average response time for transactions, during the selected time period. Response time is broken down into Client time, Queue time Application time and DB time. The Response Time (Avg) label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to focus on a |
transaction's response time. | |
| Transactions | Summarizes the information displayed in the SLA Compliance and Response Times graphs and displays the transaction names and the number of times they were executed during the selected time period.
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The information displayed in the Instance Details area, for SLA compliance data, is normalized. The Transactions label functions as a hyperlink, and enables you to launch the Activity tab, in context, with the same list of transactions. This enables you to focus on a specific |
transaction's response time. |
Viewing RFC service and performance data
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Table 6 RFC service and performance data
| RFC service and performance data | Description |
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| SLA compliance | Shows an overtime graph that displays the number of RFCs executed during the selected time period. Each execution time (call time) is compared to its SLA (Service Level Agreement) and an indication of its SLA status is displayed, as follows: No SLA, SLA OK, SLA Near-Breach, SLA Breach. The SLA Compliance label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to perform further analysis on a specific |
RFC's service level. | |
| Call time (Avg) | Shows an overtime graph that displays the average call time for RFC functions, during the selected time period. Call time is broken down into average Exe time and Wait time. The Call Time (Avg) label functions as a hyperlink, and enables you to launch the Activity tab, in context. This enables you to perform further analysis on a specific |
RFC's call time. | |
| RFC functions | Summarizes the information displayed in the SLA Compliance and Call Times graphs and displays the RFC function names and the number of times they were executed during the selected time period.
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The information displayed in the Instance Details area, for SLA compliance data, is normalized. The RFC Functions label functions as a a hyperlink, and enables you to launch the Activity tab, in context, with the same list of functions. This enables you to focus on specific RFCs and carry out further analysis on their call times. |
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When viewing the Dashboard tab there is always one system in focus (in the Main area, on the left). The selected system’s system's information is displayed in the Instance Details area on the right, in a number of different information tabs.
The Overview tab enables you to locate time range when the system’ system availability breached its SLA. The Availability bars for this time unit will then be below the SLA and highlighted in red. To view more about the availability of that system click on the graph’s label and launch the Availability tab. The Work Load graph displays the time consumption of the system’s system's application servers divided by the different work types, over the specified time period. It is possible to determine what type of activities consume most of the system’s system's resources and identify any abnormal behavior. Viewing the Work Load and Availability graphs together enable you to determine if there is any correlation between your system’s availability and work load.
The Applications table summarizes the data available on the applications used by the selected system, including each application’s application's response time and SLA compliance.
If you want to further investigate the system’s system's applications to discover which transactions were executed or which users are using the application, click on the Application label. This launches the Activity tab which provides more detailed information on the system’s system's applications and provides you with additional investigative tools.
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The Transactions and RFC tabs provide additional details on the average response time and SLA compliance of the system, over the selected time range, together with the top transactions or RFCs for the specified time range. Once you detect a time range that seems problematic, or any deviation from normal behavior that needs further investigation, you can click on the label of the relevant graph or table to launch the Activity tab, in context, and view additional details.