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Introducing Precise

Precise is an integrated software solution suite that improves the performance and availability of enterprise applications. Precise components have extensive diagnostic capabilities in the Web, application, database and storage tiers, which facilitate the isolation and resolution of transaction performance issues.

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It is highly recommended to install the Precise Framework on a dedicated server.

Old and new terms

Compared to previous versions of Precise, some terms have been changed and/or removed. The following table gives a short overview of those term and their replacements (if any). For a full definition of these terms and others, see the Glossary section at the end of the guide.

Table 1-1 Changed/removed terms

Old TermNew Term
Indepth (example Indepth for Web)Precise (example Precise for Web)
Inform (example Inform Alerts)n/a (eample Alerts)
Inform ForesightReport Manager
Performance WarehoustPMDB
Performance Warehouse FocalPointPMDB FocalPoint
Browser SideClient-side
Service TimeResponse Time
EnvironmentApplication
Application Tier (AppTier)Tier

Precise architecture

Precise monitors the performance of your system by correlating performance information from the products that are installed and running on the servers within your organization. To do so, it needs to have software components running on various machines in your application.

Precise supports a federated architecture. A single Precise deployment may contain multiple framework nodes (each using a dedicated PMDB); this allows a large-scale installation supporting thousands of monitored instances. AdminPoint (the administration console) provides a single point of installation, management, and maintenance of all attached framework nodes.

Global resources such as Users, Roles, and Permissions are shared by all framework nodes.

Global and local resources such as Locations, SLA definitions, and Groupings can be defined globally, or defined differently per framework node.

The Precise architecture consists of the Precise Framework and agents.

Precise Framework

The following Precise Framework components are automatically installed with the Framework Installer:

  • Precise FocalPoint. The primary management component for all Precise agents.
  • PMDB FocalPoint. The agent periodically loads and summarizes resource consumption and response time data from monitored instances, and saves the information in the PMDB (hosted by an Oracle or SQL Server database).
  • Alerts FocalPoint. The agent responsible for alerting.
  • Report Manager FocalPoint. The agent responsible for scheduling reports and defining custom reports.
  • Insight FocalPoint. The agent that provides SmartLink correlation (transaction breakdown into application tiers).

It also manages all Collectors of the following technologies:

  • Operating System (OS)
  • Network
  • Tuxedo
  • WebSphere MQ
  • Oracle Applications
  • Citrix
  • Add-ons

Overview of all Precise components

This section gives a short description of all Precise components.

Info

Not all application versions are supported. For more information, see the Precise Support Matrix at https://precise.secure.force.com/.

About Alerts

Alerts is an alerting product that helps you proactively manage your system’s performance. With Alerts, you can effectively detect availability and performance issues and react quickly to solve them.

Alerts samples data collected by other Precise products for the values of a set of metrics and compares these values with a predefined set of values called thresholds. When the value of a metric exceeds, or does not meet the metric’s threshold value, Alerts notifies you through its user interface, an email, SNMP traps, and so on. It can even perform a defined corrective action.

The Alerts agents are called InformPoints. They retrieve performance data collected by other Precise products, analyze it, and generate alerts if the predefined thresholds are exceeded. For more information, contact Precise Customer Support or your SE.

About Report Manager

Precise architecture

Precise monitors the performance of your system by correlating performance information from the products that are installed and running on the servers within your organization. To do so, it needs to have software components running on various machines in your application.

Precise supports a federated architecture. A single Precise deployment may contain multiple framework nodes (each using a dedicated PMDB); this allows a large-scale installation supporting thousands of monitored instances. AdminPoint (the administration console) provides a single point of installation, management, and maintenance of all attached framework nodes.

Global resources such as Users, Roles, and Permissions are shared by all framework nodes.

Global and local resources such as Locations, SLA definitions, and Groupings can be defined globally, or defined differently per framework node.

The Precise architecture consists of the Precise Framework and agents.

Precise Framework

The following Precise Framework components are automatically installed with the Framework Installer:

  • Precise FocalPoint. The primary management component for all Precise agents.
  • PMDB FocalPoint. The agent periodically loads and summarizes resource consumption and response time data from monitored instances, and saves the information in the PMDB (hosted by an Oracle or SQL Server database).
  • Alerts FocalPoint. The agent responsible for alerting.
  • Report Manager FocalPoint. The agent responsible for scheduling reports and defining custom reports.
  • Insight FocalPoint. The agent that provides SmartLink correlation (transaction breakdown into application tiers).

It also manages all Collectors of the following technologies:

  • Operating System (OS)
  • Network
  • Tuxedo
  • WebSphere MQ
  • Oracle Applications
  • Citrix
  • Add-ons

Overview of all Precise components

This section gives a short description of all Precise components.

Info

Not all application versions are supported. For more information, see the Precise Support Matrix at https://idera.secure.force.com/precise/.

About Alerts

Alerts is an alerting product that helps you proactively manage your system’s performance. With Alerts, you can effectively detect availability and performance issues and react quickly to solve them.

Alerts samples data collected by other Precise products for the values of a set of metrics and compares these values with a predefined set of values called thresholds. When the value of a metric exceeds, or does not meet the metric’s threshold value, Alerts notifies you through its user interface, an email, SNMP traps, and so on. It can even perform a defined corrective action.

The Alerts agents are called InformPoints. They retrieve performance data collected by other Precise products, analyze it, and generate alerts if the predefined thresholds are exceeded. For more information, contact Precise Customer Support or your SE.

About Report Manager

Report Manager is a reporting tool. Report Manager is a reporting tool. It queries the PMDB and displays the results in reports that are generated according to schedule, or on demand.

The reports present historical information. They are designed to help you identify problematic conditions before they turn into performance issues; track long-term performance and trends; plan for future growth; compare performance of similar systems and time periods; correlate performance metrics of different products; and generate customized reports. For more information, contact Precise Customer Support or your SE.

About Insight

Insight is a monitoring product that measures the real end-user response time of a multi-tier application and, within an end-to-end view, breaks down the response time by the technology tiers, such as Web server, application server, database server or storage - so IT staff know where to prioritize their efforts. Insight also provides application-specific performance metrics for SAP, Oracle, PeopleSoft, Siebel, Tuxedo, J2EE, and Citrix-based applications. For more information, contact Precise Customer Support or your SE.

About Precise for Web

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The Web Server Collectors collect response time data on the Web server. They sample the Web filters and correlate this data with the network time spent for each URL. This way, you can see the total response time for the Web server and get a first-level breakdown of the entities that share the response time on the Web server. For more information, contact Precise Customer Support or your SE.

About Precise for J2EE

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For more information, contact Precise Customer Support or your SE.

About Precise for Microsoft .NET

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Precise for Microsoft .NET also archives performance data and provides a fully detailed display of this historic data for use in performance, QA, and capacity planning analysis. For more information, contact Precise Customer Support or your SE.

About Precise for Oracle

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Based on your application (e.g. an ERP application), you can also install special Collectors (Interpoints), that gather information on the activities and resource consumption of that application. And if your Oracle database is stored on external storage arrays supported by Precise for Oracle, you can install Precise for Storage for a specific storage array. By doing so, you can gain a true end-to-end view, from application user experience over database view into storage. For more information, contact Precise Customer Support or your SE.

About Precise for SQL Server

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For more information, contact Precise Customer Support or your SE.

About Precise for DB2

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If your DB2 files are stored on external EMC storage units, you can install Precise for Storage to map the DB2 files to their underlying devices of the storage unit and get additional statistics from the storage array. For more information, contact Precise Customer Support or your SE.

About Precise for Sybase

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Precise provides an initial tuning solution for the Sybase Replication Server integrated with Precise for Sybase. It can monitor Replication Server (RS) statistics information related directly to the ASE in the start/end point of the replication chain. Approximately 90% of all latency issues are caused by the ASEs themselves and not by the RS components. For more information, contact Precise Customer Support or your SE.

About Precise for SAP

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The SAP Collectors collect performance and availability data on the SAP systems you want to monitor. The SAP solution consists of Precise for SAP and an Interpoint for SAP.

Using SAP to launch Precise for database

Precise allows you to correlate SAP application performance data with database performance data, for selected databases (SQL server, DB2, Oracle). To do that, you must install the Precise for database FocalPoint and the Interpoint for SAP.

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For more information, contact Precise Customer Support or your SE.

Info

Not all SAP applications are supported. For more information, see the Precise Support Matrix at https://preciseidera.secure.force.com/precise/.

About the Oracle Applications instance

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The Interpoint for Oracle Applications correlates Oracle Applications entities with resource consumption data of Oracle entities that is gathered by Precise for Oracle. Since the Insight FocalPoint agent is installed automatically through the Framework Installer, you also get the Insight Savvy for Oracle Applications, which provides Forms Server response time data for Oracle Applications entities, such as: Oracle Applications users, Forms, and Screens. For more information, contact Precise Customer Support or your SE.

About the Siebel instance

The Siebel Collectors collect performance data on Siebel entities. They include Interpoints for Siebel which correlates Microsoft SQL Server or Oracle entities with resource consumption data of Siebel entities that is gathered by Precise for SQL Server or Precise for Oracle, respectively. For more information, contact Precise Customer Support or your SE.

About the Tuxedo instance

The Tuxedo Collectors provide performance metrics for Tuxedo. The Insight Savvy for Tuxedo gathers response time directly from the Tuxedo shared memory to provide response time distribution data for Tuxedo entities. For more information, contact Precise Customer Support or your SE.

About the Other Tier

The Other Tier instance is installed for software products that communicate with their clients using standard TCP/IP and that are not specifically supported by the Precise product suite. The Other Tier instance collects network activity between servers. This information is collected and managed by the Insight FocalPoint agent. For more information, contact Precise Customer Support or your SE.

About the WebSphere MQ instance

The WebSphere MQ Collectors gather general performance data on IBM WebSphere MQ instances, such as about the applications and users that are part of a process, the message body and the message header. In addition, they collect queue time and work time data. They also calculate the message queue time (the time a message spends in the queue) and the message work time (the time that elapses from the moment a message is read from a queue until a response message is put on another queue). For more information, contact Precise Customer Support or your SE.

About the SDK Add-on Tiers

The SDK Add-on Tiers feature is fully described in the SDK Add-on Tier User Guide. For more information, contact Precise Customer Support or your SE.

About Precise Custom Portal

The Precise Custom Portal is a lightweight, configurable portal application that provides access to various types of data from different applications. The Precise Custom Portal features a Web-based view. It is highly customizable and extensible, allowing you to build a dashboard for each user or each function within your organization. For example, you can build a dashboard for all the information that a system administrator or director of IT operations would need to constantly follow up on. This component is automatically installed as part of the Precise framework installation.

Where to get more information

The latest information on Precise and additional information can be found at https://precise.secure.force.com/.

 

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Where to get more information

The latest information on Precise and additional information can be found at https://idera.secure.force.com/precise/.


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