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This section includes the following topics:

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HowBusinessDashboardIsStructured
HowBusinessDashboardIsStructured
How Business Dashboard is structured

The Business Dashboard screen includes the following three areas:

  • Business Dashboard toolbar
  • Application Structure Overview pane
  • Application Status pane

Figure 2- 1 Precise Business Dashboard screen

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To configure your Application Structure and define its settings, see “Configuring Configuring your application structure” on page 21structure. Selecting an entity (application group or application) in the Application Structure Overview pane displays the associated information in the Application Status pane.

The Application Status pane (right) contains tabs displaying overtime graphs of the main metrics (Trends) or breakdowns of the logged activity by Biz. Transactions (Business Transactions), Users, and Locations for the selected application or application group.

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AboutTheBusinessDashboardToolbar
AboutTheBusinessDashboardToolbar
About the Business Dashboard toolbar

The Business Dashboard toolbar enables you to select the Precise Node, View, Time Frame, and other control buttons.

The following table describes the function of each of the toolbar elements.

Table 2- 1 TPM toolbar elements

ItemNameDescription
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Send E-mailSends an email message with a link to view the appropriate data.
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ConfigurationOpens the Configuration screen to view, add, or edit current configurations.
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RefreshManually updates the data currently displayed for the defined time frame.
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View

Allows you to select a specific view, displaying information for a subset of all monitored application groups.

The drop-down menu contains the following view options:

  • Critical Application Groups
  • Application Groups with Poor Health
  • All Application Groups (default)
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 Time Frame

Allows you to select the desired time range for the displayed data.

The time frame options include the option to define a customizable option using the calendar icon, in addition to the following predefined options:

  • Last hour (1h)
  • Last 6 hours (6h) (default)
  • Last day (1d)
  • Last 2 days (2d)
  • Last 7 days (7d)
  • Last 4 weeks (4w)
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 Auto Refresh

Turns Auto Refresh On/Off.

Offering the same functionality as the manual Refresh button, but enables you to configure the system to automatically refresh the information displayed or not.

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 Node

 The Node field shows you which Precise node is currently displayed.

Info

The Node field is only displayed when more than one Precise node is installed, and only on Precise applications with the TPM version 8.8 patch installed.

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 Expand Expands the Application Structure Overview pane, and hide the Application Status pane.
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CollapseCollapses the Application Structure Overview pane, and unhide the Application Status pane.

The Node menu allows you to choose one of several installed Precise nodes for monitoring.

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Selecting a predefined time frame from the toolbar displays transaction performance data for the selected time period up to the current time. See “Selecting Selecting a predefined time frame from the TPM toolbar” on page 11toolbar.

Selecting the time frame using the calendar icon, you can choose to define a time range independent of the current time, or to define a time range up to the current time. See “Configuring Configuring the time frame using the calendar icon” on page 11icon.

The predefined time frame options are:

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The time frame selected affects the information that is displayed in both panes on the Business Dashboard screen. Only data that falls within the selected time frame is shown in these areas.

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SelectingapredefinedtimeframefromtheTPMtoolbar
SelectingapredefinedtimeframefromtheTPMtoolbar
Selecting a predefined time frame from the TPM toolbar

To select a predefined time frame

  • From the TPM toolbar, select one of the predefined time frames.

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Configuringthetimeframeusingthecalendaricon
Configuringthetimeframeusingthecalendaricon
Configuring the time frame using the calendar icon

To configure the time frame

  1. Click the Calendar icon. In the dialog box that is displayed:
    1. Select the ‘Time Range’ option and Select Time Range, and then select the Start and End dates and times.
      OR
    2. Select the ‘Last’ option Last, and then enter the desired time frame.
  2. Click OK.

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The default subject for the message will be “Precise Business Dashboard”is "Precise Business Dashboard".

The email will include a link to the Business Dashboard view in the current context (time frame and selected entries).

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  • On the Business Dashboard toolbar, click Auto Refresh is Off. The icon will then say Auto Refresh is On.
    OR
  • In the Display tab in the Configuration screen, check mark the “Auto Refresh” box Auto Refresh.

Opening the Configuration screen

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  • Click Configuration on the Business Dashboard screen to open the configuration screen.

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AboutTheApplicationStructureOverviewPane
AboutTheApplicationStructureOverviewPane
About the Application Structure Overview pane

The Application Structure Overview pane (left) displays information in table format for all application groups and applications.

The information displayed for SLA and Volume in this pane is solely based on transactions marked as key transactions for SLA and/or Volume. For details about key transactions, see “About About the application structure” on page 18structure.

The data in all the table columns can be sorted in ascending or descending order. In addition, the column width and order can be adjusted by dragging and dropping the column heading to the desired location.

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The names of the application groups are displayed in the Name column.

Table 2- 2 Types of Applications

ItemNameDescription
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Application Group nameIndicates an application group.
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Application nameIndicates a single application.

For more about the application structure, see “About see About the application structure” on page 18structure.

To configure the application structure, see “Configuring see Configuring your application structure” on page 21.structure.

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AboutTheApplicationStatusPane
AboutTheApplicationStatusPane
About the Application Status pane

The Application Status pane (right) contains four tabs that display the associated data for the application or application group selected in the left pane. The name of the selected application or application group appears at the top of the right pane.

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To analyze a selected biz. transaction, user, or location, click on its link in the corresponding tab. See “Analyzing transaction performance” on page 14 Analyzing transaction performance.

Info

The information provided in the Biz.Transactions, Users and Locations tabs can be sorted by any of the displayed columns. To sort information, click on the desired column header. A black arrow will appear at the right of the column header indicating if the information is shown in ascending or descending order. In addition, the order of the columns on the table can be changed by dragging and dropping the desired column header.

Analyzing transaction performance

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Analyzingtransactionperformance
Analyzingtransactionperformance
Analyzing transaction performance

Transaction performance is analyzed by launching Insight SmartLink (if configured) or Precise for Web for a selected business transaction, user or location. When SmartLink is configured, the Transactions view is launched. When SmartLink for PeopleSoft is configured, the Web Expert view is launched.

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  • Locations. The name of the geographic location or organization group. Active links in this column indicate the option for in-depth analysis. If SmartLink is configured the analysis will be done in the Transaction view, otherwise it will be done in the Web Expert view.
  • Application. If an application group is selected in the Applications Structure Overview pane, this column appears, displaying the specific application that the information in that row reflects.
  • Avg. Response Time (Sec). The average response time for the location, displayed in seconds. Next to the value in seconds, this column displays a color coded breakdown bar. This bar represents the relative average response time of each technology as a percentage of the total. The value per technology represents all AppTiers and instances for that technology. The length of the bar represents the overall average response time.
  • SLA (%). The SLA compliance rate, indicating the percentage of executions of key transactions for SLA that met the defined SLA thresholds
  • Volume. The total number of executions of key transactions for volume from this location.
  • Availability (%). The total percent of successful page invocations.
  • Health. The Health status icons ("Good", "At Risk", "Poor" or "No Data") represent the health status of an application or application group. The Health status is first calculated based on the combined percentage of SLA compliance and availability according to a user defined ratio. The Health status icon is then based on user defined thresholds. These ranges are set in the Health tab on the Configuration screen.

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HowTheConfigurationScreenIsStructured
HowTheConfigurationScreenIsStructured
How the Configuration screen is structured

The Configuration screen enables you to define what information is displayed on the Business Dashboard screen. There are three tabs on the Configuration screen:

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From the Display tab, you can enable/disable the Auto Refresh function and define the information collection settings. The following table describes the functions of the Configuration screen elements.

Table 2- 3 Configuration screen elements

ItemNameDescription
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Business DashboardClick to open the Business Dashboard screen.
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Node

The Node field shows you which Precise node is currently displayed.

Info

The Node field is only displayed when more than one Precise node is installed, and only on Precise applications with the TPM version 8.8 patch installed.

Info

The Node field will never be displayed in the Health tab as the Health settings are global.

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Add Application GroupIn the Hierarchy tab, click this button to add a new application group.
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Add Biz. TransactionIn the Hierarchy tab, click this button to add a new biz. transaction.

To filter the available applications, biz. transactions, users or locations, enter a name into the Filter field and click Filter.

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  • Application Groups
  • Applications
  • Biz. Transactions.

Table 2-4    Types 4 Types of icons displayed in the left pane of the Hierarchy tab

Item    Name    Description

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ItemNameDescription
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Application GroupIndicates application groups.

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ApplicationIndicates

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a single application.
Image Added

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Biz. TransactionIndicates a biz. transaction.

For more details about the application structure, see “About see About the application structure” on page 18structure.

From this pane, you can select a row and left-click to edit or delete an application group, single application, or biz. transaction.

For an application group, you can choose to:■    Add

  • Add an application group

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  • Edit

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  • Delete

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  • Designate and mark an application group to be critical.

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  • See

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For a biz. transaction, you can choose to:■    Add

  • Add biz. transaction

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  • Edit

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  • Delete

See “Scenario Scenario # 4 - Adding a new biz. transaction” on page 22. See “Scenario transaction, Scenario # 5 - Editing biz. transactions” on page 23. See “Scenario transactions, and Scenario # 6 - Configuring key transactions” on page 23transactions.

About the Health tab

In the Health tab, you can view and configure the health status definitions for the application structure.

The health status icons ("Good", "At Risk", "Poor" or "No Data") represent the health status of an application or application group. The health status is first calculated based on the combined percentage of SLA compliance and availability according to a user defined ratio. The health status icon is then based on user defined thresholds.

See “Scenario Scenario # 9 - Customizing the Health status” on page 24status.

About the Display tab

In the Display tab, you can define the information collection settings:

  • Enable/disable the Auto Refresh function.

See “Scenario Scenario # 10 - Enabling/Disabling Auto Refresh” on page 25Refresh.

 

Precise. Performance intelligence from click to storage. Learn more > >

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