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This knowledge base article provides steps of one approach which may resolve a, "Database Not Responding" (DNR) message on the Global Scan page. When this happens, check the uptime.log file for messages similar to the following line, but note that the numbers differ from the example.

Code Block
languagesql
011-03-29 11:40:48,873 ERROR (ProtocolHandler:79) -In command entities=168,169,171,175,176,177,179|commandType=query|commandQueryName=GET_GLOBAL_SCAN_ENTITIES

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