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We are going to leverage a Recovery Script recovery script in an Action Profile action profile to Start start the Windows Service. This will be a very simple script. We are going to service. You can leverage two key components built into Uptime Infrastructure MonitorUIM:

• First, the ability to create a script on the

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• UIM monitoring station that directs a UIM Agent to perform an action. In fact, the

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• monitor agent exposes a method to the UIM

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• monitoring station to

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• start a Windows service and you simply need to supply the Windows

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• service name.
• Second, the use of

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• recovery script variables (variables available when creating

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• recovery scripts). These are variables handed

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• in to our script by

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• UIM.

Here is what the Recovery Script recovery script looks like:

@ECHO OFF

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agentcmd.exe -s -p 9998 %UPTIME_HOSTNAME% svc_start \"%UPTIME_SERVICENAME%\" Changeme2

Some items to note:

• %UPTIME_HOSTNAME% is the name of the system raising the

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• alert, also the system where you want to restart the Windows

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• service.
• %UPTIME_SERVICENAME% is the name of the

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• service monitor we created earlier. Note that this is why we needed the

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• service monitor name to match the Windows

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• service Display Name.
• The \

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• may look strange, but this

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• character makes sure that the whole Windows

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• service name gets included regardless of spaces.
• Changeme2 is the

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• UIM monitor agent password in this environment, so note that your environment

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• differs.

This script is saved to the Scripts directory on the Uptime Infrastructure Monitor Monitoring Station (defaultUIM monitoring station at the default location: C:\Program Files\uptime software\uptime\scripts).

For the sake of brevity we will skip the remaining details. However, however, if you want more information you can find it online, here . Here are two key articles: Creating an Action Profile Recovery Script (for the purposes of this article focus on the Monitoring Station Script).

• Creating an action profile recovery script
• Alert Profile and Action Profile Variables (

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• In the main UIM documentation)

Create an action profile

Lastly, we need to tie the Service Monitor and Recovery Script service monitor and recovery script together in an Action Profile. Follow these steps:action profile.

To create an action profile

1. Create a new

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1. action profile and

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1. give it a descriptive name.
2. Populate the full path to the recovery script.
3. Add the Service Monitor we created above.
   It should look something like

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1. the following example:
   Image Modified 

Testing your work

The final test is to make sure that everything works as expected. Testing is as simple as stopping the Windows Service service from your Service Monitorservice monitor. You may want to adjust the Timing Settings on the Service Monitor service monitor to trigger the action sooner for the purposes of testing.

If you are familiar with Action Profiles action profiles, you may know that Uptime Infrastructure Monitor UIM has a built in Test Action Profile test action profile capability. However, that won't work in our case because the variables we are leveraging only get populated when a Service Monitor service monitor is triggered. 

Important notes

The Windows Service will be started service starts in the security context of the Uptime Infrastructure Monitor UIM monitor agent running on the system where the Windows Service service is being started (, by default Local System)it is the local system.

This is not the only one way to accomplish this task, other viable options exist. You could create an Uptime Infrastructure Monitor Agent a UIM monitor agent side script to perform the recovery, . Or you could call a third-party tool from the recovery script to start the service, etc, etcamong other options.