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IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known issues are described in this section. If you need further assistance with any issue, please contact 

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Known Issues for 8.7.2

Installation

  • The remote installation of the SQL Safe Backup agent fails in scenarios where the Microsoft Visual C++ 2017 redistributable or greater is previously installed in the machine. To install the SQL Safe Backup agent properly, log onto a machine directly and install the Agent\Management components.
  • During the installation of SQL Safe, the installer may identify that the VC++2015 redistributable is not installed and suggests that you install it. The installer uses a registry key to detect whether the correct version of the VC++ redistributable is installed. There is a Microsoft bug with some versions of VC++ that cause that registry key to be deleted which triggers this problem. However, during your SQL Safe installation, you are prompted with dialog boxes to complete the installation of the required VC++ version.

Known Issues for 8.7.1

Installation

  • The remote installation of the SQL Safe Backup agent fails in scenarios where the Microsoft Visual C++ 2017 redistributable or greater is previously installed in the machine. To install the SQL Safe Backup agent properly, log onto a machine directly and install the Agent\Management components.

Known Issues for 8.7

Installation

  • The remote installation of the SQL Safe Backup agent fails in scenarios where the Microsoft Visual C++ 2017 redistributable or greater is previously installed in the machine. To install the SQL Safe Backup agent properly, log onto a machine directly and install the Agent\Management components.

Object Level Recovery

  • When performing an Object Level Recovery, the operation may fail if the object for restore is selected without its associated schema.

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