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Component / FeatureRequirement
Operating system

One of the following:

  • Microsoft Windows Server 2008, 2012, 2016, 2019
  • Microsoft Windows 7, 10
MemoryAt least 1 GB
DisplayAt least 24-bit color palette and SVGA (1024 x 768) resolution

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  • Before you install a Web AppTier, you need to grant special file and directory permissions (including all sub-directories) to the UNIX or Windows user that you intend to use during the installation.

    Info

    The permissions in the general collection table are not needed for the ongoing operation, only for installation.

    Auto-detected values will be shown. If this user does not have these permissions during installation you will not see these auto-detected values and you will have to supply them manually.

  • The Operating System user that runs the Web Server or Web Application should have full control privileges for the <i3_root> directory (for example: NETWORK SERVICE for IIS6).

    Info

    For the installation of a Web AppTier, you will need a user with Web administrator privileges.

  • Permissions that are required for the GENERAL collection on UNIX and Windows.

    Table 7 GENERAL collection on UNIX and Windows

    Web ServerFile or Directory
    iPlanetsitename/config
    sitename/config/server.xml
    Apache

    Configuration directories (typically: apache root/conf) and sub-directories configuration files (typically: httpd.conf)

    WebLogic

    Server installation directory (WL root)
    WL root/site name
    WL root/site name/config.xml

    WebSphere

    WS root/properties/version/platform.websphere and WS root/properties/version/WAS.product (only for UNIX)
    Node directory and all sub-directories, such as: .../cells/cell1/nodes/node1
    Node serverindex.xml and server.xml files such as .../cells/cell1/nodes/node1/serverindex.xml and .../cells/cell1/nodes/node1/servers/server1/server.xml

    Oracle Applications Server (only for UNIX)

    OC root/inventory/ContentsXML/configtools.xml

    Oracle Applications Server - OPMN

    Configuration directory (typically: oracle as root/opmn/conf) and all sub-directories Configuration files (typically: oracle as root/opmn/conf/opmn.xml)

    Oracle Applications Server - Apache

    Configuration directory (typically: oracle as root/Apache/conf) and all sub-directories Configuration files (typically: oracle as root/Apache/conf/*.conf)

    Tomcat

    Configuration directory (typically: tomcat root/conf) and all sub-directories server.xml file (typically under: tomcat root/conf)

    Sun ONE

    Configuration directory (typically: sunone root/domains/domain1/config) and all sub-directories domain.xml file (typically under: sunone root/domains/domain1/config)

  • Permissions needed for STATIC instrumentation collection on UNIX and Windows:

    Table 8 Permissions for STATIC instrumentation collection on UNIX and Windows

    Web ServerFile or Directory
    iPlanet, Apache 1.3

    Web application pages directory and sub-directories
    Page files in the Web application pages directory (such as .html files, .htm files, and so on)

  • To install a Precise for Web instance on IIS7.x, the " IIS6 Metabase Compatibility " service and ISAPI filters must be installed.
  • If you are going to install SAP WAS ABAP, the following prerequisites are needed:
    • The import of the Precise for Web transport to the monitored SAP system.
    • The download of the SAP Java Connector (JCo).
    • The installation of SAP Java Connector (JCo) on the server on which Precise for Web FocalPoint is installed.

      Info

      Before installing SAP WAS ABAP, check whether Precise supports your version of SAP WAS ABAP in the Precise Support Matrix that can be found on the Precise Customer Portal.

      Precise for Web does not provide the following features for the supported SAP WAS ABAP versions:

      • application user collection
      • server-side monitoring
      • client-side monitoring of new browsers, such as IE8, Chrome, and Firefox 3

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  1. Go to Start > Control Panel > Programs > Programs and Features.
  2. On the left Side Bar, select Turn Windows features on or off.
  3. Go to Roles > Web Server (IIS), and then click Add Role Services.
  4. Select IIS6 Metabase Compatibility under IIS 6 Management Compatibility.
  5. Select ISAPI filters under Application Development.
  6. Click Next, and the follow the instructions.

To enable IIS6 Metabase Compatibility on Windows Vista

  1. Go to Start > Control Panel > Programs > Programs and Features.
  2. On the left Side Bar, select Turn Windows features on or off.
  3. Wait for the Windows Features dialog box to open and populate, and then expand Internet Information Services.
  4. Select the IIS 6 Metabase Compatibility service under IIS 6 Management Compatibility.
  5. Click OK.

To import the Web transport to the monitored SAP system

import the Web transport to the monitored SAP system

  1. If it is the first Web instance in the Precise Environment:
    1. On the Precise FocalPoint server, go to the \products
    If it is the first Web instance in the Precise Environment:
    1. On the Precise FocalPoint server, go to the \products\i3FP\distribution source\installer\ folder
    2. Extract the files with the following path name from the PSWW_FP_Shared_ALL.zip file: products\www\install\sap\abap
  2. Copy the Precise for Web transport files to the SAP System:
    1. Copy the K900112.WS4 file that is located in <i3_root>\products\www\install\SAP\abap\cofiles\ to the appropriated trans\cofiles folder on the SAP system.
    2. Copy the R900112.WS4 file from <i3_root>\products\www\install\SAP\abap\data\ to the appropriated trans\data folder on the SAP system.
  3. Import the transport from the SAP GUI. During the import, choose the following options:
    • Leave Transport Request in Queue for Later Import
    • Import Transport Request Again
    • Overwrite Originals
    • Overwrite Objects in Unconfirmed Repairs

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  1. Open the following URL in a browser window: http://service.sap.com/connectors
  2. Enter your SAP Service Marketplace user name and password, and then click OK.
  3. In the tree view, go to Connectors>SAP Java Connector>Tools Connectors > SAP Java Connector > Tools and Services.
  4. Review the JCo Release notes for the available versions and choose one that is relevant for the operating system of the i³ for Precise for Web FocalPoint server. Note that the JCo may require other prerequisite software as described in the release notes. Use the JCo version as described in the note above.

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  1. Unzip the contents of the downloaded file to a directory of your choice on the Precise for Precise for Web FocalPoint server.
  2. From the directory to which you unzipped the downloaded file, copy the .JAR file(s) to <i3_root>\java\3rd_party directory on your Precise for Web FocalPoint server.
  3. If the Precise for Web FocalPoint is installed on Windows, copy the .DLL files from the directory to which you unzipped the downloaded file to <i3_root>\products\www\bin directory on your Precise for Web FocalPoint server.
    If the Precise for Web FocalPoint is installed on UNIX/Linux, copy the .SO files from the directory to which you unzipped the downloaded file to: <i3_root>\products\www\bin directory on your Precise for Web FocalPoint server.
  4. Make sure the gateway port between the Precise for Web FocalPoint and the SAP Application Server is open in both directions. The gateway port is 33xx, where xx has to be replaced by the instance number of the SAP Application Server.
  5. Maintain the SAP communication ports the services file in:
    Windows. Windows     %windir%\system32\drivers\etc\services
    UNIX. UNIX             /etc/services
  6. Replace the following <SID> and <instance-number> with the values from your environment:
    sapms<SID>      sapms<SID> 36<instance-number>/tcp
    sapgw<SID>      sapgw<SID> 33<instance-number>/tcp
    sapdp<SID>      sapdp<SID> 32<instance-number>/tcp
    e.g. for a SAP system with the SID = PRD and Instance Number 01:
    sapmsPRD      sapmsPRD 3601/tcp # SAP Message Server
    sapgwPRD      sapgwPRD 3301/tcp # SAP Gateway sapdpPRD
    3201     3201/tcp # SAP Dispatcher

J2EE

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  • Create a Microsoft SQL Server login name with system administrator privileges and a password. Note that this step is optional for the SQL Server AppTier. You may use the Microsoft Windows authentication option instead.
  • If you want to use the Recommend/What-If feature in Precise for SQL Server with SQL Server 2005 and SQL Server 2008, make sure to install the SQL Server Client tool on both the Precise for SQL Server FocalPoint and Collector servers.
  • When running in remote sampling mode, you must provide the Windows user for login into the remote server. This user should have the sysadmin privilege on the remote server, otherwise the installation will fail.
  • For the Precise for SQL Server FocalPoint, you need a user for logging in with the server administration privileges.
  • When the PMDB is installed using Windows authentication, you need to provide a user that can connect both to the PMDB and to the monitored instance.

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  • Refer to the Precise Support Matrix for information on supported DB2 versions and FixPak levels
  • Precise software components are installed on each monitored DB2 server. You create a dedicated Precise OS user on each monitored server. The name "precise" is used as an example. 
    Windows. Windows     On Windows, generally a domain user is created, who is then granted local administrator permissions as required on monitored servers.
    UNIX. For UNIX            For UNIX servers, you must create a Precise user on every monitored server.
    For monitored DB2 servers, create the Precise user as follows:
    • Non-null password, not containing special characters, and has a maximum length of 15 characters
    • Connected to the DB2 SYSADM group (as reported by the DB2 GET DBM CFG command)
    • Login shell is ksh, with "dot" (.) in the Path variable
    • The shared library path (LD_LIBRARY, SHLIB_PATH, LIB_PATH) is not set in this user's environment
  • For monitoring purposes, the Precise user must have the DBADM and SYSMON privileges or SYSADM privileges

    Info

    The Precise for DB2 AppTier installation creates a schema in either an existing or new tablespace. If you prefer to create a new tablespace, the user must also have DBADM and SYSCTRL privileges or SYSADM privileges.

  • When monitoring DB2 on HP, make sure the database default charset isn't roman8 (CP1051)
  • Close the Services window in the Control Panel if you are installing on a Windows server

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