Page History
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• Instances configured to experience downtime during the selected time frame
How the Dashboard tab is structured
The Dashboard tab is divided into two areas - the Category Details table (left pane) and the Main area (right pane). Each area can include different control elements, such as tabs and view controls, and displays information in various formats, such as tables.
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The Main area provides information regarding the category selected in the Category Details area. Once a certain component is selected in the Category Details table, the upper portion of the Main area displays details (a list of the entities) for the selected category. Once a particular entity is selected in the upper portion of the Main area, the lower portion of the Main area displays additional relevant details for the entity. This information will help the user pinpoint a problem.
About the view controls
In the Dashboard tab, above the Category Details area, is the view controls bar. This bar includes:
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• To display the overview status of all Precise components in a specific application, select the application from the drop-down menu.
About the Category Details table
The Category Details table displays all the components monitored by the Precise main FocalPoint, grouped into categories. The categories are displayed in the table by their error severity level, which is defined by the component in each category with the highest error severity level.
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3. Show the number of components that have problems.
About the Main area in the Dashboard tab
The Main area displays different information depending upon which category is selected in the Category Details table. Clicking on the hyperlink for specific data items launches, in-context, the tab from which the data was derived.
About the Detailed Description
The fish-eye displays text for the purpose of helping the user to understand and focus onto problems.
After selecting a category (Agents, FocalPoints, Warehouse processes, Licenses, Action items, or Acknowledged Items) in the Category Details table, the Detailed Description fish-eye displays text relevant to the selected category. For example: if Agents or Focalpoints are selected in the Category Details table, the Detailed Description fish-eye displays a detailed description of the current status for the selected Agents or FocalPoints. Recommendations to resolve the problem are also given.
Defining problematic components as acknowledged
Handling a problematic component and solving its underlying issues might take time, and continue over into additional time frames. By default, problematic components continue to produce error reports until the underlying issue is resolved. To avoid excess error reports stemming from the same problematic component, you can acknowledge the component as problematic and currently being handled. Components can be defined as acknowledged for a defined period of time or until specified differently.
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• In the fish-eye text describing the component’s error, click Cancel.
About the FocalPoints category and the Agents category related table
Either the FocalPoints category or the Agents category may be displayed. The FocalPoints category lists all of the Precise FocalPoints and the Agents category lists all of the Agents and the status for each, in the selected category. Agents whose status is stopped will be reported as problematic. (This option can be controlled from the Admin Dashboard settings).
You can control the way data is displayed in the table. See “Managing agents” on page 31.
The following table shows the information displayed in the FocalPoints or Agents table.
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Criticality Displays the related instance(s) criticality setting.
About the Events table
The Events table lists all the Precise events for the selected FocalPoint or Agent. Each row corresponds to an event. You can control the way data is displayed in the table. See “About sorting data” on page 184.
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ID The ID (identification number) for the specific event.
About the Warehouse processes category related table
The Warehouse processes table lists all warehouse processes in the selected category and the status for each. Warehouse Load processes that have stopped loading data will be reported as problematic (This option can be controlled from the Admin Dashboard settings).
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Criticality Displays the criticality of the process-related instance, whether high, medium, or low.
About the Licenses category related table
The Licenses table lists all licenses installed and the status for each. You can control the way data is displayed in the table. See “About sorting data” on page 184.
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Expiration Date Expiration date for the currently installed license for a feature.
To use the Precise product suite, you need the appropriate license file. All product keys are saved in a single license file managed by Precise FocalPoint. The Precise license file contains information about the product features that you are licensed to use. It also contains data about your information system environment, including CPU, model, server name, or IP addresses of the servers where the products run.
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4. In the Apply License dialog box, specify the location of the license file, or click browse to find and select the location.
5. Click OK.
About the License Limitation Metrics category related table
The License Limitation Metrics category related table list all License Limitation Metrics installed and the status for each. You can control the way data is displayed in the table.
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Amount of Applied Licenses The limitation of the number of instances of the relevant technology/CPUs.
About the Action Items category related table
The Action Items table lists all action items in the selected category and the status for each. You can control the way data is displayed in the table. See “About sorting data” on page 184. See “About the Action items view” on page 38.
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• Node. Name of the node.
The current status of an agent can be any of the following statuses:
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Table 3-8 Selecting agents
Select
Action
An individual agent Click a specific row in the table.
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A consecutive group of agents Click the first agent row, hold down the <Shift> key, and then click the last agent row.
Managing agents
Agent command buttons appear at the bottom of the Agents tab.
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Installation Verification Procedure process findings are also reflected in the AdminPoint Dashboard tab.
About log files
Log files record information, warning, and error messages. They may be helpful to understand the scope of a problem and provide directions to solve it.
Viewing a log file from the Agents tab
In AdminPoint you can view a log file from the Agents tab.
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2. In the Select Log File dialog box, select a log file and click View. The log file opens in a separate dialog box.
Saving a log file
In AdminPoint you can save the log file using the log file dialog box.
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• About the Applications view
About the Instances & Clusters view
The Instances & Clusters view allows you to install, edit, and uninstall Precise agents to monitor instances and clusters. Additionally, you can set instance AppTiers and set custom columns for instances and clusters.
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Each of these filter options can also display sub-filter options. The Filtered Instances or Clusters table (on the right) displays the details for all or selected instances or clusters.
The Filtered Instances or Clusters table, in the Main area, displays information in different columns for each instance or cluster.
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Instance Add Instance Add a new instance.
Note: For more information about the installation, see the Precise Installation
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Instance Edit Edit the selected instance. If the instance is part of a cluster, the edit button is disabled and editing is done by selecting the cluster and clicking Edit.
Note: For more information about the installation, see the Precise Installation
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Instance Delete Delete the selected instance from the Display Instances & Clusters table and invoke the uninstall process for the instance.
Note: For more information about the installation, see the Precise Installation
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Instance Customize Columns Customize the columns for one or more instances.
See “Customizing column headers and their values for instances” on page 35.
Cluster Add Cluster Add a new cluster. This can only be performed for J2EE, Web, and Oracle.
Note: For more information about adding a new cluster, see the Precise
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Cluster Advanced Edit This button opens the Instance Properties window in the Install Web Cluster process from within you can click Advanced to change the properties.
Note: This button is only enabled for Web technology.
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By default, an AppTier carries the name of its technology (such as ‘Oracle’). You can set the AppTier name to another significant name to be able to distinguish between different AppTiers.
To set AppTiers in the Display Instances & Clusters table
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2. Click OK to save the customized columns setting, or Cancel to close the dialog box without saving.
About the Updates view
Known in previous versions as the Patch view, the Updates view in version 9.0 displays available updates and manages their application process. Using the Updates view, you can check which updates were applied to your servers, view the update properties, and launch the update application process.
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You can control the way data is displayed in the table. See “About sorting data” and "About filtering data" on page 184.
Applying an update
To apply an update
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NOTE If there are no pre- or post-action items, the wizard will automatically move from through the “Preparing”, “Pre Action Items”, “Apply update”, and “Post Action Items” screens.
About the Action items view
The action items management mechanism tracks and automates manual action items required for installations and updates. You can manage action items by displaying which action items have been performed and which have not.
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The action item was completed successfully.
Invocation of the action item failed. See this icon’s tooltip for the failure reason. The action item was not yet performed.
The action item's related agent cannot be started until the action item is performed.
The action item can be automatically executed by Precise. Click execute to instruct Precise to execute it for you.
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• Select the instance from the Action Items table and click the Dependencies On near the top of the screen.
Advanced Settings
On the Action Items view, the Advanced button lets you set the way you want to execute the action items.
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3. Click OK to save the setting, or Cancel to close the dialog box without saving.
About the Nodes view
Through the Nodes view, you can add new Framework nodes, or edit properties, or remove an existing Framework node.
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• Click Inventory Report. The excel file will be downloaded to your computer, and can be saved locally.
About the Applications view
A Precise application is a collection of instances that are organized to work together. An application includes one or more application tiers (AppTiers), and each AppTier can consist of one or more instances of the same technology.
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