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The current status of an agent can be any of the following statuses: The
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The agent is starting up. | |
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The agent is running. |
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The agent is stopped. |
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The agent is running but has encountered a problem. See the agent log files for details, verify the agent (using the Verify button), or contact Precise Technical Support. |
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The agent is in failed status. This occurs in case the agent has problems |
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. For example, in case it has crashed at least |
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three times in an hour. |
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See the agent log files for details, verify the agent (using the Verify button), or contact Precise Technical Support.
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Precise FocalPoint cannot retrieve the current agent status. See the Precise FocalPoint logs and the agent log files for details. See |
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tab. |
You can control the way data is displayed in the table. See “About sorting data” on page 184.
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Log files record information, warning, and error messages. They may be helpful to understand the scope of a problem and provide directions to solve it.
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In AdminPoint you can view a log file from the Agents tab.
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