Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The Action Items table lists all action items in the selected category and the status for each. You can control the way data is displayed in the table. See “About sorting data” on page 184. See “About About the Action items view” on page 38view.

The following table shows the information displayed in the Action Items table.

...

IconDescription
The agent is starting up.
The agent is running.
The agent is stopped.
The agent is running but has encountered a problem. See the agent log files for details, verify the agent (using the Verify button), or contact Precise Technical Support.

The agent is in failed status. This occurs in case the agent has problems. For example, in case it has crashed at least three times in an hour. See the agent log files for details, verify the agent (using the Verify button), or contact Precise Technical Support.

Info

Once the agent is in failed status it keeps returning this status even if the original problem is fixed. To recover the agent from this status, fix the original problem, then start the agent using AdminPoint>Agents tab.

Precise FocalPoint cannot retrieve the current agent status. See the Precise FocalPoint logs and the agent log files for details. See Viewing a log file from the Agents tab.

...

Additional columns are displayed depending on the selected technology:

...

Known in previous versions as the Patch view, the Updates view in version 9.0 displays available updates and manages their application process. Using the Updates view, you can check which updates were applied to your servers, view the update properties, and launch the update application process. For more information about applying updates, see Applying an update.

To view and manage updates

  1. In AdminPoint, select Setup>Updates.
  2. In the screen that appears, select one of the following display modes from the drop-down menu(s) above the table.
    • Server Status. This mode displays all servers that the update selected in the “For” drop-down menu should be applied to, and the current application status. The Server Status table displays the following information:

      HeaderDescription
      Update IDName of the update.
      ServerName of the server.
      StatusAn icon that indicates whether the update was applied successfully or with errors.
      Application TypeIndicates how the update was applied to the server. The application types include:
      • Applied (Directly). The update was applied directly on the selected server.
      • Applied (Upon Installation). The update was automatically applied on the server when the server was installed.
      • Applied (Indirectly). The changes and functionalities provided by the update were applied on the selected server when a newer update containing these functionalities was applied to it.
      • Update Required. The update should be applied on the selected server.
      • Update Required (Priority). The updated must be applied on the selected server before it is applied on other servers in the same Frameworkframework.
        A FocalPoint is installed on the selected server. Within each node, the servers with FocalPoints installed on them must be updated before the other servers. Therefore, the update must be applied on the selected (FocalPoint) server before it is applied on other servers in the same node.

        Info

        Because there can be multiple nodes in a Precise installation, there can be multiple servers with this status. This status only refers to servers in the same node. You can update a server (without a FocalPoint) in a different node before updating the selected server, if the servers with FocalPoints installed on them in the other node have already been updated.

      • Pending Prerequisites. The update cannot be applied until all prerequisites are fulfilled. A list of prerequisites can be found per update on my.precise.com.
      • Pending Server-Update Version Upgrade. The server version is not supported by the update. The server version must be upgraded before the update can be applied.
      Applied OnThe date and time that the update was applied on the server.
      NodeName of Framework node that the selected server is part of.
      Installed AgentsList of all agents that are currently installed on the server.
    • Update Status. This mode displays all updates currently loaded and their status for all relevant servers. The table displays the following information:

      HeaderDescription
      Update IDName of the update.
      ServerName of the server.
      StatusAn icon that indicates whether the update was applied successfully (insert icon) or with errors (insert icon).
      Application Types

      Indicates how the update was applied to the server. The application types include:

      • Applied (Directly). The update was applied directly on the selected server.
      • Applied (Upon Installation). The update was automatically applied on the server when the server was installed.
      • Applied (Indirectly). The changes and functionalities provided by the update were applied on the selected server when a newer update containing these functionalities was applied to it.
      • Update Required. The update should be applied on the selected server.
      • Update Required (Priority). The updated must be applied on the selected server before it is applied on other servers in the same Frameworkframework.
      • A FocalPoint is installed on the selected server. Within each node, the servers with FocalPoints installed on them must be updated before the other servers. Therefore, the update must be applied on the selected (FocalPoint) server before it is applied on other servers in the same node.

        Info

        Because there can be multiple nodes in a Precise installation, there can be multiple servers with this status. This status only refers to servers in the same node. You can update a server (without a FocalPoint) in a different node before updating the selected server, if the servers with FocalPoints installed on them in the other node have already been updated.

      • Pending Prerequisites. The update cannot be applied until all prerequisites are fulfilled. A list of prerequisites can be found per update at my.precise.com
      • Pending Server-Update Version Upgrade. The server version is not supported by the update. The server version must be upgraded before the update can be applied.
      Applied OnThe date and time that the update was applied on the server.
      NodeName of Framework framework node that the selected server is part of.
      ProductName of the Precise components that are affected by the update.

You can control the way data is displayed in the table. See “About sorting data” and "About filtering data" on page 184.

Anchor
ApplyUpdate
ApplyUpdate
Applying an update

To apply an update

  1. Go to my.precise.com and locate the desired update.
  2. Download the update to a local directory on the computer from which you run the Precise StartPoint GUI.
  3. Go to AdminPoint>Setup>Updates.
  4. In the Updates view, click Apply updates. The Update Installation wizard appears.
  5. In the “Select Updates” screen, locate the desired update in the Available Updates table. If the update does not appear, click Add Update and enter the file path from the folder you downloaded the update to. Alternatively, click the browse button, select the path, and click OK. The update now appears in the Available Updates table.

    Info

    For more information regarding a specific update, see the Description area at the bottom of the screen. To view all information for the update, scroll down or click the expand icon at the top right of the area to open a new window with the information.

    Selecting an update to appear in the Available Updates table does not apply the update. The update application process begins only after the servers have been selected.

  6. Select the desired update in the Available Updates table and move it to the Updates to Install table using the arrows between the two tables.

    Info

    If there is a newer update that contains the update you selected, the newer update will be selected and appear in the Available Updates table.

  7. Click Next. The “Select Servers” screen appears, displaying all servers and their update status.
    By default, all the servers will be selected to be updated. You can choose to exclude servers from the application process at this time by removing the selection mark next to them.

    Info

    In some cases, applying the update to one server will only be allowed if another server is updated at the same time. In these cases, you will be prompted to include the relevant servers in the selection to be updated.

  8. Click Next. The update application “preparing” phase begins. If there are pre-action items to be executed, they will appear on the screen and must be completed to continue to the update application “applying update” process. Perform these action items.
  9. Once all pre-action items are completed, the update application process will resume. If there were no pre-action items, the update application process will automatically continue.
  10. The “Applying Updates” screen appears, displaying an update application process progress bar for each server.
  11. After the update application is complete, post-action items will appear on screen. Perform these action items. You can decide to perform these action items at a later stage.

    Info

    If there are no pre- or post-action items, the wizard will automatically move from through the “Preparing”, “Pre Action Items”, “Apply update”, and “Post Action Items” screens.

...

 

ApplyUpdate