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The email is by default in HTML format. The user can change the default HTML format by creating a .css file and placing it under the following path:

\products\pulse\pulsefocal\etc\html_email_action.css

Alerts sets the subject of the email automatically as:

The $METRIC_NAME metric exceeded its $METRIC_ALERT threshold. The metric's

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valie was: $METRIC_VALUE. The metric's thresholds are:$THRESHOLDS.

The message text can also include dynamic parameters. See Using dynamic parameters in actions.

To set Alerts to send an email when an alert is raised1.    From

  1. From the Actions tab on the Metric Properties dialog, select the email option on the Action Type list box.

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  1. Click Add.

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  1. From the When list box, select the minimum alert severity level that will cause this action to run.

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  1. If you want to alert higher management only, after several sequential alert triggers, enter a value into the more than <...> time text box.

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  1. Set a valid email address. You may skip this step if you have entered a default email address for the

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  1. metric instance in the Settings>Email dialog box.

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  1. See “Editing instance settings on the Instances tab” on page 62.
  2. Make sure that the email definitions of Alerts are configured correctly so that the email will reach its destination.

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  1. Type the content of the text to be sent. The text content can contain any character including action dynamic parameters.

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  1. To test your definitions, click Test.

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  1. To save your definitions, choose whether to save them either for the selected instance, or for all the environments’ instances. Then click Save and Close.

To edit Alerts email action properties

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