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1. From the Actions tab on the Metric Properties dialog, select the email option on the Action Type list box.
2. Click Add.
3. From the When list box, select the minimum alert severity level that will cause this action to run.
4. If you want to alert higher management only, after several sequential alert triggers, enter a value into the more than <...> time text box.
5. Set a valid email address. You may skip this step if you have entered a default email address for the metric instance in the Settings>Email dialog box. See “Editing Editing instance settings on the Instances tab” on page 62tab.
6. Make sure that the email definitions of Alerts are configured correctly so that the email will reach its destination.
7. Type the content of the text to be sent. The text content can contain any character including action dynamic parameters.
8. To test your definitions, click Test.
9. To save your definitions, choose whether to save them either for the selected instance, or for all the environments’ instances. Then click Save and Close.

To edit Alerts email action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the email option on the Action Type list box.

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1. Select the email action you want to edit.

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1. Click Edit.

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1. In the Edit email dialog, make the necessary changes.

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1. To test your new definitions, click Test.

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1. To save your new definitions, choose whether to save them either for the selected instance, or for all the environments’ instances. Then click Save and Close.

To delete Alerts email action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the email option on the Action Type list box.

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1. Select the email action you want to edit.

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1. Click Delete.

Message action properties

Use the Message Action Type to set the text message that will be displayed on every screen with an open Alerts user interface, when an alert is raised by the specified metric. The message text can also include dynamic parameters.

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See Using dynamic parameters in actions.

To set Alerts to display a message when an alert is raised1.    From

1. From the Actions tab on the Metric Properties dialog, select the message option on the Action Type list box.

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1. Click Add.

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1. From the When list box, select the minimum alert severity level that will cause this action to run.

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1. If you only want to alert higher management, after several sequential alert triggers, enter a value into the more than <...> times text box.

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1. In the Message text box, type the message you want to display on the user interface.

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1. To test your definitions, click Test.

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1. To save your definitions, click OK.

To edit Alerts message action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the message option on the Action Type list box.

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1. Select the message action you want to edit.

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1. Click Edit.

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1. In the Edit message dialog, make the necessary changes.

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1. To test your new definitions, click Test.

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1. To save your new definitions, click OK.

To delete Alerts message action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the message option on the Action Type list box.

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1. Select the message action you want to edit.

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1. Click Delete.

Program action properties

Use the Program Action Type to set your program to be ran as an action when an alert is raised by the specified metric.

To set Alerts to run your program as an action when an alert is raised1.    From

1. From the Actions tab, select the Program option on the Action Type list box.

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1. Click Add.

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1. From the When list box, select the minimum alert severity level that will cause this action to run.

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1. If you want to alert higher management only, after several sequential alert triggers, enter a value into the more than <...> times text box.

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1. In the Program text box, specify your program name without a path. Consider the following:

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1. • Your program must be located in the directory:
<i3_root>\products\pulse\userprograms
     on the server where you want to activate the program action, if you choose to run it in the Alerts agent server.

     Info

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1. • Verify that the script is deployed by you in any required server where the Alerts agent is located and should perform an action.

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1. • You can use dynamic parameters at the command line. See Using dynamic parameters in actions.

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1. • Verify that Windows scripts start with the line @echo off to avoid that commands be printed.

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1. • Verify that UNIX scripts start with the shell type, for example:
     #!/bin/ksh

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1. From the On list box, select whether to run your program on the Alerts FocalPoint server, or on the server where your instance is running.

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1. To run programs on the instance side, copy the pulseprogram executable from the directory: Utilities\alerts\AlertsProgs\Win\Pulseprogram.exe on the Precise DVD to the directory:
<i3_root>\products\pulse\bin on the instance server.
   If you call another program, or write into a log file, the active directory is the Precise root directory (not the directory:
<i3_root>\products\pulse\userprograms).

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1. Do not set a path for running a program in another directory.

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1. To test your definitions, click Test.

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1. To save your definitions, click OK.

To edit Alerts program action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the program option on the Action Type list box.

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1. Select the program action you want to edit.

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1. Click Edit.

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1. In the Edit program dialog, make the necessary changes.

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1. To test your new definitions, click Test.

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1. To save your new definitions, click OK.

To delete Alerts program action properties1.    From

1. From the Actions tab on the Metric Properties dialog, select the program option on the Action Type list box.

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1. Select the program action you want to edit.

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1. Click Delete.

SNMP action properties

Use the SNMP Action Type to set alerts to be reported to an SNMP based management tool that you may have, such as CA Unicenter® and HP OpenView.

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