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The Precise Business Dashboard application structure is based on the following hierarchy:■    Application

  • Application Group

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  • . Group of applications.

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  • Application. Group of biz. transactions.

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  • Biz. Transaction

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  • . Group of technical transactions. Each biz. transaction contains either a page title, page URL or URL.

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  • Technical Transaction

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  • . Transactions monitored by Precise. A transaction is either a page title or a page URL.

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  • Key Transaction for SLA

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  • . Transactions configured to be calculated towards the SLA value displayed in Business Dashboard.

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  • Key Transaction for Volume

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  • . Transactions configured to be calculated towards the Volume value displayed in Business Dashboard.

Sample application structure hierarchy

The following diagram illustrates a sample application structure hierarchy.

Figure 3-1    Sample 1 Sample application structure hierarchy

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This sample application structure includes four application groups:■    Test

  • Test US

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  • Production US

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  • Production EMEA

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  • Test EMEA

Application group “Production EMEA” Production EMEAcontains the following five applications:■    Online

  • Online Trade

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  • Bill Pay

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  • Online Banking

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  • Global HR

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  • Siebel CRM

The “Online Banking” Online Bankingapplication contains the following four biz. transactions:■    Show

  • Show History

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  • Transfer Funds

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  • Analyze

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  • Confirmation

The “Transfer Funds” Transfer Fundsbiz. transaction contains the following three technical transactions.■    Check

  • Check Status

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  • Make Transfer

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  • Get Confirmation

Viewing your application structure in the Business Dashboard screen

The Application Structure Overview pane in Business Dashboard displays the monitored application groups and applications in the Application Structure Overview pane, and the biz. transactions are displayed in the Application Status pane. Therefore, the sample application structure, shown in “Sample application structure hierarchy” on page 19, is displayed in the Business Dashboard screen as shown in the following figure.

Figure 3-2 Sample application structure in the Business Dashboard screen

Application GroupImage Added

Viewing your application structure in the TPM Configuration screen

The Application Structure Hierarchy pane in the Configuration screen displays the monitored application groups, applications and biz. transactions, and the technical transactions are displayed in the right pane. Therefore, the sample application structure, shown in “Sample application structure hierarchy” on page 19, is displayed in the Configuration screen as shown in the following figure.

Figure 3-3    Sample 3 Sample application structure in the Configuration screen

Business Transaction Technical

TransactionImage Added

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ConfiguringYourApplicationStructure
ConfiguringYourApplicationStructure
Configuring your application structure

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To effectively and efficiently monitor your application, before configuring your application structure see “About the application structure” on page 18.

Configure your Application Structure with the following procedures:■    Scenario

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  • Scenario # 2 - Editing an application group

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  • Scenario # 3 - Deleting an application group

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  • Scenario # 4 - Adding a new biz. transaction

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  • Scenario # 5 - Editing biz. transactions

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  • Scenario # 6 - Configuring key transactions

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  • Scenario # 7- Configuring the transaction Value ($)

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  • Scenario # 8- Deleting a biz. transaction

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  • Scenario # 9 - Customizing the Health status

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  • Scenario # 10 - Enabling/Disabling Auto Refresh

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Scenario1
Scenario1
Scenario # 1 - Adding a new application group

In the Hierarchy tab in the Configuration screen, you can create a new application group to be displayed in the Business Dashboard.

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9    Click Save to save the new configuration. The new application group will appear on the left in the Application Hierarchy Structure pane. If the group was marked as critical, it will appear in the View menu under Critical Application Groups.

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Scenario2
Scenario2
Scenario # 2 - Editing an application group

In the Hierarchy tab in the Configuration screen, you can edit an application group.

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9    Click Save to save the new configuration. The edited application group will now appear on the left in the Application Hierarchy Structure pane. If the group was marked as critical, it will appear in the View menu under Critical Application Groups.

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Scenario3
Scenario3
Scenario # 3 - Deleting an application group

In the Hierarchy tab in the Configuration screen, you can delete an application group.

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4    Or on the right pane, click Delete.

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Scenario4
Scenario4
Scenario # 4 - Adding a new biz. transaction

In the Hierarchy tab in the Configuration screen, you can add new biz. (business) transactions.

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9    Click Save to save the configuration settings.

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Scenario5
Scenario5
Scenario # 5 - Editing biz. transactions

In the Hierarchy tab in the Configuration screen, you can edit biz. (business) transactions.

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9    Click Save to save the configuration settings.

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Scenario6
Scenario6
Scenario # 6 - Configuring key transactions

In the Hierarchy tab in the Configuration screen, you can define which transactions will be key transactions for SLA

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7    Click Save to save the configuration settings.

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Scenario7
Scenario7
Scenario # 7- Configuring the transaction Value ($)

In the Hierarchy tab in the Configuration screen, you can define the Value ($) for a single execution of a transaction.

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5    Click Save to save the configuration settings.

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Scenario8
Scenario8
Scenario # 8- Deleting a biz. transaction

In the Hierarchy tab in the Configuration screen, you can delete a biz. (business) transaction.

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3    Click the arrow beside the biz. transaction name (left pane) and left-click Delete, or click the Delete button.

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Scenario9
Scenario9
Scenario # 9 - Customizing the Health status

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3    Continue with Step 5 in the procedure “To customize Health status” above.

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Scenario10
Scenario10
Scenario # 10 - Enabling/Disabling Auto Refresh

Using the Business Dashboard or Configuration screen, you can both manually refresh the information displayed on the Business Dashboard screen and configure Business Dashboard to automatically refresh the information every five minutes.

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