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  • Focusing on a specific Process Chain or Process in the Gantt area (See “Gantt area approach” on page 15.)
  • Following Alert links in the Alerts Table area (See “Alerts Table approach” on page 16.)
  • Following Email Notification links (See “Email Notification approach” on page 17.)

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Gantt
Gantt
Gantt area approach

The following procedure describes how to investigate BI performance starting from the Gantt area.

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  1. In the Tree area, select the Process Chain you want to investigate. If you also want to investigate the selected Process Chain’s processes, click on the ‘+’ sign to the left of the Process Chain name to display all the Process Chain’s Chain's processes.
  2. Pan the Gantt area to display the dates you want to investigate. If necessary, adjust the width of the Slicer to display more/less days on the screen.
  3. Click on the execution you want to investigate. View its details and ETL breakdown on the Details tab on the right side of the screen.
  4. To view information for all executions, click the Trending tab. An SLA breakdown for all executions is displayed as a pie chart. To view more pie chart details hover with the mouse over the different sections of the pie and view the ToolTip displayed for each.
  5. To analyze the trends, either click on the trending graph or on the Analyze Trends link.

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  1. In the Gantt area, click the Process Chain’s Chain's process you want to investigate. View its general information on the General tab in the Details area.
  2. To view the ETL breakdown by phase, click the ETL Breakdown tab. For more information on this tab and using the links provided, see the Details area content table. The yellow flag to the right of some of the log links calls your attention to errors you should look into.
  3. To view the number of rows that were loaded, click the InfoProviders tab.

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AlertsTable
AlertsTable
Alerts Table approach

The following procedures describe how to investigate BI performance starting from the Alerts Table area. From this area you can analyze both Precise Alerts and CCMS Alerts.

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  1. In the Alerts Table area, select the CCMS Alerts tab.
  2. Click the ‘+’ icon to the left of the monitor you want to investigate.
  3. Either click on the MTE you want to view information on or click the ‘+’ icon to drill further down.
  4. Look for the Object you want to investigate and click it. The table to the right will be populated with alerts relative to the selected entity.

    Info

    If you only want to view MTEs with alerts, verify that the CCMS check box in the Settings dialog, is clear.

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EmailNotification
EmailNotification
Email Notification approach

The following procedure describes how to investigate BI performance starting from an email notification. Note there are three prerequisites for receiving email notifications:

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