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- Go to my.precise.com and locate the desired update.
- Download the update to a local directory on the computer from which you run the Precise StartPoint GUI.
- Go to AdminPoint>Setup>Updates.
- In the Updates view, click Apply updates. The Update Installation wizard appears.
In the “Select Updates” screen, locate the desired update in the Available Updates table. If the update does not appear, click Add Update and enter the file path from the folder you downloaded the update to. Alternatively, click the browse button, select the path, and click OK. The update now appears in the Available Updates table.
Info For more information regarding a specific update, see the Description area at the bottom of the screen. To view all information for the update, scroll down or click the expand icon at the top right of the area to open a new window with the information.
Selecting an update to appear in the Available Updates table does not apply the update. The update application process begins only after the servers have been selected.
Select the desired update in the Available Updates table and move it to the Updates to Install table using the arrows between the two tables.
Info If there is a newer update that contains the update you selected, the newer update will be selected and appear in the Available Updates table.
Click Next. The “Select Servers” Select Servers screen appears, displaying all servers and their update status.
By default, all the servers will be selected to be updated. You can choose to exclude servers from the application process at this time by removing the selection mark next to them.Info In some cases, applying the update to one server will only be allowed if another server is updated at the same time. In these cases, you will be prompted to include the relevant servers in the selection to be updated.
- Click Next. The update application “preparing” phase begins. If there are pre-action items to be executed, they will appear on the screen and must be completed to continue to the update application “applying update” process. Perform these action items.
- Once all pre-action items are completed, the update application process will resume. If there were no pre-action items, the update application process will automatically continue.
- The “Applying Updates” screen appears, displaying an update application process progress bar for each server.
After the update application is complete, post-action items will appear on screen. Perform these action items. You can decide to perform these action items at a later stage.
Info If there are no pre- or post-action items, the wizard will automatically move from through the “Preparing”, “Pre Action Items”, “Apply update”, and “Post Action Items” screens.
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| Header | Description |
|---|---|
| ID | The action items resource identification number; this ID number may be used more than once. For example, there may be several messages with the same Action ID for different instances. |
| Server | The name of the server where the action item was produced. |
| Technology | The technology type of the monitored instance. Exists only for action items which have a value in the instance column. |
| Instance | Name of the specific instance that is being monitored (if relevant). |
| Action Item | The title of the action item. After clicking an action item, the action item's full text is displayed lower on the screen. You can also view the action item's full text in the tooltip of this column. |
| Order | The order of Precise installation action items should be performed as specified - in ascending order. The specified order is necessary because of dependencies between action items. |
| Status | This is an icon which indicates the status of Precise installation action items. The action item status can be one of the following: completed, failed, or pending. In the case of a failed status, the tooltip describes the reason for failure. |
| Blocking | The icon indicates whether the start of the related agent is being blocked, until the action item has completed. |
| Origin | This the source of the action item. The source can be any of the following: install, uninstall, update, or verification. |
| Executable | A check mark indicates the action item is executable. An executable action item can be handled automatically by selecting the action items and clicking Execute. To execute the action item, additional user input (such as: user and password) may be required. |
| Node | Name of Framework node. |
| Update Time | Date and time when the action items were produced or last updated due to failure, execution or marked as done. |
| Required Fields | This column displays the name of fields requiring user input before automatic execution of the action item. |
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- Select the instance from the Action Items table and click the Dependencies On near the top of the screen.
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If you have many action items, click Advanced and select Expert mode. Once Expert mode is selected, the executing action items prompt for required inputs only once (at the beginning of the operation), and only update the status of the executed action items. The status of the executed action items does not display any popup messages for each problem encountered while executing action items.
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