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To investigate a finding
- In the All Applications table, select the application you want to investigate. In the Finding Details area, the top findings for a selected application are displayed in the Findings table of a tab.
- Identify the findings with the highest severity rankings (red, orange, and yellow icons where red is the highest severity and yellow the lowest) in the Findings table.
- In the Findings table, select a finding to analyze further the problem.
- In the selected finding (the expanded view), read the data displayed for the finding and follow any links provided to view additional information (advice) or next steps (bullets) to perform the recommendation(s) that best suit(s) your needs.
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- Click on the transaction's link, and then look at the overtime SLA behavior to locate and zoom in to a specific (problematic) time frame. View the findings for that time frame and drill down until you locate the root cause.
- Select the root level of the transactions tree and select the Transactions tab. A high rate of SLA breaches across the application could result from overall resource exhaustion. Open the Tiers tab, follow the link to the heaviest ones and open the Statistics tab to learn more about the environment performance issues, like high memory usage, CPU usage and so on.
- Go to AdminPoint > Settings > SLA to view the thresholds definitions. ( When you have too many SLA breaches, it may be a result of thresholds that are not defined appropriately for your application).
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- Upgrade all instances in this Application. You can see a list of the non-upgraded servers in the AdminPoint > Management > Updates.
- To view data for the old instances, move the instances to a separate Application.
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