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  • Click on the transaction's link, and then look at the overtime SLA behavior to locate and zoom in to a specific (problematic) time frame. View the findings for that time frame and drill down until you locate the root cause.
  • Select the root level of the transactions tree and select the Transactions tab. A high rate of SLA breaches across the application could result from overall resource exhaustion. Open the Tiers tab, follow the link to the heaviest ones and open the Statistics tab to learn more about the environment performance issues, like high memory usage, CPU usage and so on.
  • Go to AdminPoint > Settings > SLA to view the thresholds definitions. (When you have too many SLA breaches, it may be a result of thresholds that are not defined appropriately for your application).

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