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This section describes the procedures that are needed to install a Siebel Tier instance. You have the option of adding a new instance, as well as adding a new application. For information on editing or removing an existing instance, see Editing or removing Tier tier instances or clusters on page 200.

Adding a Siebel Tier instance

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1. From StartPoint, click the AdminPoint tab.
2. Click the Setup tab.
3. From the drop-down menu, select Instances & Clusters.
4. Click the All instances tree item
5. At the bottom of the Display Instances & Clusters screen, click Add Instance. An Add New Instance dialog box appears.
6. Select the required technology from the list.
7. Select the application from the list. If the desired application is not on the list, follow steps a-duse the following steps:
   1. Click Add.
   2. In the Application Name field, type in the new application name.
   3. On the Application System field, select the system application from the list.

   4. Click OK.

      Info
      To install an instance in an application, you must have ADMINISTRATE.INSTALL permission for the application in which you want to install the instance. If you only have permission for a specific technology, you will only be able to install in an application that is either empty, or is comprised of only the same technology.

8. Select a Tier from the list.

9. Click OK to view the next screen.

   Info
   Always refresh AdminPoint after adding an instance.

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Click Mark as done if you have performed the action items yourself. See Post-installation actions action items on page 166 for more information.

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Postinstallationactionsitems Postinstallationactionsitems

Post-installation

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action items

When the Siebel Tier Collectors have been installed, you need to perform the following post-installation tasks:

• Perform any action items show in Post-installation dialog box. See Possible Postpost-installation action items on page 166.
• Modify the SRF (required for Interpoints). See Modifying the Siebel Repository File repository file (SQL Server) on page 167. See  and Modifying the Siebel Repository File repository file (Oracle) on page 167.
• Set up Siebel batch process sampling (required for Interpoints) See Setting up Siebel batch process sampling on page 167.
• Stop and restart all Insight Savvies installed on the respective server.
• See the Precise Interpoint for Siebel User Guide at https://precise.secure.force.com/ for  for additional post-installation action items.

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Possiblepostinstallationactionitems Possiblepostinstallationactionitems

Possible

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post-installation action items

Perform any action items show in Post-installation dialog box.

To perform Siebel Tier tier post-installation tasks

1. On the Finish screen, click Next.
2. In the Siebel Tier - Post-Installation dialog box, follow the instructions to perform all post-installation tasks.
3. If you have installed the Interpoint for an Oracle database, restart the Oracle Tier Collectors on the Siebel server.
4. Click Finish.

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ModifyingtheSiebelrepositoryfileSQLServer ModifyingtheSiebelrepositoryfileSQLServer

Modifying the Siebel

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repository file (SQL Server)

Once the Siebel Tier Collectors are installed, modify the Siebel Repository File (SRF), so that Interpoint for Siebel will be able to receive notifications of Siebel-related user events.

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• Creating the Interpoint project (SQL Server)
• Creating the CX_VTSSPID table (SQL Server)
• Creating the business component (SQL Server)
• Creating the business object (SQL Server)
• Adding the Application_PreNavigate() function (SQL Server)
• Replacing the table with a custom view (SQL Server)
• Completing the modification (SQL Server)
• Debugging the script (SQL Server)

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ModifyingtheSiebelrepositoryfileOracle ModifyingtheSiebelrepositoryfileOracle

Modifying the Siebel

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repository file (Oracle)

Once the Siebel Tier Collectors are installed, modify the Siebel Repository File (SRF), so that Interpoint for Siebel will be able to receive notifications of Siebel-related user events.

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• Creating the Precise Interpoint project (Oracle)
• Creating the CX_PSS_SBL table (Oracle)
• Creating the business component (Oracle)
• Creating the business object (Oracle)
• Adding the Application_PreNavigate() function (Oracle)
• Replacing the table with a global temporary table (Oracle)
• Completing the modification (Oracle)
• Debugging the script (Oracle)

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SettingupSiebelbatchprocesssampling SettingupSiebelbatchprocesssampling

Setting up Siebel batch process sampling

For Siebel batch processes to be sampled by the Siebel Tier Collectors, you need to create a tab-delimited text file that contains the mapping of each Siebel server to its host machine and network address. Each row in the file represents a physical machine. The first field in each row should represent the name of the Siebel server, the second field its corresponding host machine name, and the third its network address.

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For more information Siebel, see the relevant section in the Precise Interpoint for Siebel™ Siebel Installation Guide.

Sampling Siebel batch processes (Oracle)

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1. Log in to the database server where your Siebel Tier Collector tier collector is installed.
2. Create the following tab-delimited text file:
   • Windows
     <precise_root>\products\oracle\SID\etc\siebel_machines.txt
   • UNIX
     <precise_root>/products/oracle/SID/etc/siebel_machines.txt

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