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This topic includes the following sub-topics:
- Supported operating systems and technologies
- Hardware requirements for Precise framework
- Disk requirements for the Precise Collectors
- Requirements for the user interface
- Required vendor patches
- Communication requirements
- Insight SmartLink requirements
- PMDB requirements
- Operating system requirements
- Additional requirements per supported technology
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This topic details the various hardware and software requirements that need to be met to apply the Precise product offerings to your systems.
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Supported operating systems and technologies
Before installing the Precise framework or agents, refer to the most recent Precise Support Matrix at Precise Support Matrix to make sure that the relevant operating systems and technologies are supported.
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Hardware requirements for Precise framework
The following operating systems are supported for the Precise framework:
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On large systems, it is recommended to use two servers; one for the framework and one for the PMDB. You should also put the PMDB on an external storage system. |
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Disk requirements for the Precise Collectors
Disk space requirements per Collector (no matter the amount for instances) should be between 500MB and 2GB. The real value depends on the load on the instances.
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Requirements for the user interface
Table 2 Software configuration required by the Precise user interface.
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The Precise user interface in general uses pop-up windows. If you use pop-up blockers, you must prevent them from blocking Precise-related pop-up windows. |
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Required vendor patches
Make sure to apply all vendor patches that are required for JRE 1.6 operation on all servers running Precise components.
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Platform | Patch Location |
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HP-UX | http://docs.hp.com/en/HPUXJAVAPATCHES/index.html |
AIX | http://www.ibm.com/developerworks/java/jdk/aix/service.html |
Solaris, Linux, and Windows | http://www.oracle.com/technetwork/java/javase/system-c onfigurations-135212.html |
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Communication requirements
Precise uses the ports listed below. Make sure that these ports are not used by any application in your site.
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Enable the TCP ports that are marked as 'external' in the above table, if your environment is firewall-protected. See "Advance Adding Servers" in the Precise Installation Guide for information on how to change ports, if this port range is already in use. If you changed the ports on the previous version, they will not be changed after the upgrade. Make sure that the port of the NetBios is opened, if you want to monitor SQL Server instances remotely and you have a firewall between the local and remote servers. |
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Insight SmartLink requirements
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See the SmartLink Transaction Tracking section in the Precise Installation guide. |
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PMDB requirements
The following table describes the requirements for the PMDB based on the installed platform:
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- For installation on Windows, the user must have Local administration privileges.
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Additional requirements per supported technology
The following topics describe the additional requirements per supported technology:
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Oracle
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The additional requirements for Oracle are:
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During the Oracle AppTier installation, the installer creates a schema in the Oracle database. To do so, it is required to specify an Oracle user with During the installation, a Super-user (root) privilege is required on Linux and all UNIX operating systems. |
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Web
The additional requirements for Web are:
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- Unzip the contents of the downloaded file to a directory of your choice on the Precise for Precise for Web FocalPoint server.
- From the directory to which you unzipped the downloaded file, copy the
.JAR
file(s) to<i3_root>\java\3rd_party
directory on your Precise for Web FocalPoint server. - If the Precise for Web FocalPoint is installed on Windows, copy the
.DLL
files from the directory to which you unzipped the downloaded file to<i3_root>\products\www\bin
directory on your Precise for Web FocalPoint server. - If the Precise for Web FocalPoint is installed on UNIX/Linux, copy the
.SO
files from the directory to which you unzipped the downloaded file to:<i3_root>\products\www\bin
directory on your Precise for Web FocalPoint server. - Make sure the gateway port between the Precise for Web FocalPoint and the SAP Application Server is open in both directions. The gateway port is 33xx, where xx has to be replaced by the instance number of the SAP Application Server.
- Maintain the SAP communication ports the services file in
- Windows.
%windir%\system32\drivers\etc\services
- UNIX.
/etc/services
- Windows.
- Replace the following <SID> and <instance-number> with the values from your environment:
sapms<SID> 36<instance-number>/tcp
sapgw<SID> 33<instance-number>/tcp
sapdp<SID> 32<instance-number>/tcp
e.g. for a SAP system with the SID = PRD and Instance Number 01:
sapmsPRD 3601/tcp # SAP Message Server
sapgwPRD 3301/tcp # SAP Gateway sapdpPRD
3201/tcp # SAP Dispatcher
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J2EE
The additional requirements for J2EE are:
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- When Precise for J2EE monitors WebSphere, the privileges of the Precise for J2EE user must be the same as those needed to run the WebSphere administration server.
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Microsoft .NET
The additional requirements for Microsoft .NET is:
- Create a Microsoft .NET login name with system administrator privileges and a password.
- The user running the .NET application (regardless of the application type) must have full control privileges for the <precise_root> folder.
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SQL Server
The additional requirements for SQL Server are:
- Create a Microsoft SQL Server login name with system administrator privileges and a password (optional for the SQL Server AppTier; you may use the Microsoft Windows authentication option instead).
- If you want to use the Recommend/What-If feature in Precise for SQL Server with SQL Server 2005 and SQL Server 2008, make sure to install the SQL Server Client tool on both the Precise for SQL Server FocalPoint and Collector servers.
- When running in remote sampling mode, you are required to provide the Windows user for login into the remote server. This user should have the sysadmin privilege on the remote server, otherwise the installation will fail.
- For the Precise for SQL Server FocalPoint, you need a user for logging in with the server administration privileges.
- When the PMDB is installed using Windows authentication, you need to provide a user that can connect both to the PMDB and to the monitored instance.
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Sybase
The additional requirements for Sybase are:
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- Open the command prompt and run the following command:
"%SYBASE%%SYBASE_OCS%\bin\isql" -v
(PC Open Client version.) - Click Setting > Control Panel > Administrative Tools > Data Sources(ODBC). (ODBC driver version.)
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DB2
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The additional requirements for DB2 are:
- Refer to the Precise Support Matrix for information on supported DB2 versions and FixPak levels
- Precise software components are installed on each monitored DB2 server. You require a dedicated Precise OS user to be created on each monitored server. The name "precise" is used as an example.
- Windows. On Windows, generally a domain user is created, who is then granted local administrator permissions as required on monitored servers.
- UNIX. For UNIX servers, you need to create a Precise user on every monitored server. For monitored DB2 servers, create the Precise user as follows:
- Non-null password, not containing special characters, and has a maximum length of 15 characters
- Connected to the
DB2 SYSADM
group (as reported by theDB2 GET DBM CFG
command) - Login shell is
ksh
, with "dot" (.) in the Path variable - The shared library path (
LD_LIBRARY, SHLIB_PATH, LIB_PATH
) is not set in this user's environment
For monitoring purposes, the Precise user must have the
DBADM
andSYSMON
privileges orSYSADM
privilegesInfo The Precise for DB2 AppTier installation creates a schema in either an existing or new tablespace. If you prefer to create a new tablespace, the user must also have
DBADM
andSYSCTRL
privileges orSYSADM
privileges.- When monitoring DB2 on HP, make sure the database default charset isn't roman8 (CP1051)
- Close the Services window in the Control Panel if you are installing on a Windows server
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Precise for Storage
The additional requirements for Precise for Storage are:
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- Open Navisphere (Typically this will require a user with Storage Administrator rights and the URL of the Navisphere software.)
- Right-click the APM storage System and select Properties.
- On the General tab, select Statistics Logging.
- Click Apply.
- Click OK.
- Click File > Save and Exit.
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SAP
Define the fields that Precise for SAP will retrieve for organization and user areas. By default, Precise for SAP retrieves the Department field for organization and the Building field for user area.
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- Precise for SAP function modules are installed on the monitored SAP system (For more information, see the Precise Installation guide.)
- You need to have SAP user account with the authorization profile Z_PRECISE (For more information, see the Precise Installation guide.)
- The SAP Java Connector (JCo) version 2.1.9 is installed on the Precise for SAP FocalPoint server
- To install Precise for SAP BW, the SAP BW technical content needs to be enabled (For more information, see the Precise Installation guide.)
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Siebel
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The additional requirement for Siebel is:
- A userid capable of executing the
SrvrMgr
utility. You can either use an existing user with administrator privileges or have your Siebel administrator create a special Siebel client for Precise.
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PeopleSoft
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The additional requirement for PeopleSoft is:
- Verify that the PeopleSoft Applications server can be brought down for a short window of time (approximately 15 minutes) to set the database monitoring parameter to TRUE:
EnableDBMonitoring=1
.
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Oracle Apps
The additional requirements for Oracle Apps are:
FORMS LISTENER MODE. The relevant port number is defined by the FORMS_PORT environment variable in the
adfrmctl.sh
script found in the Oracle Applications installation directoryInfo If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the Precise Listener and Insight Savvy for Network agents installed to monitor the Forms Tier of Oracle Applications.
- FORMS SERVLET MODE. If the Precise Insight Savvy for OA is to be deployed, the Forms server must be a UNIX server and must have the Precise Listener and Precise for J2EE agents installed to monitor the Forms Tier of Oracle Applications
- Access to the Oracle Database with a userid having
sysdba
privileges - Must be able to run command: GRANT EXECUTE ON DBMS_PIPE TO <COLLECTOR_SCHEMA_USER>
- Verify that the Oracle Applications server can be brought down for a short window of time (approximately 30 minutes)
- To make the required modifications:
- No users can be logged on to the Oracle Applications server
- No batch jobs or reports can be running on the Oracle Applications server
- The Concurrent Manager must be shut down
- Verify that you can change the
CUSTOM.pll
andCUSTOM.plx
forms library
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Insight Savvy for OS and Network
The additional requirements for Insight Savvy for OS and Network are:
- On UNIX, verify the file system where you will install the software is mounted with the
SETUID
option and no security monitoring system (for example CA Etrust) is blockingsetuid
- Verify you have access to use a userid
root
, this is required for installation action items
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Insight Savvy for MQ
The additional requirements for Insight Savvy for MQ are:
- The MQ home directory:
- Windows. Check the registry path: SOFTWARE\IBM\MQSeries\CurrentVersion\WorkPath
- UNIX. Usually
/var/mqm
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- The MQ lib directory:
- Windows. Check the registry path: SOFTWARE\IBM\MQSeries\CurrentVersion\Configuration\ ClientExitPath\ExitsDefaultPath
- UNIX. Usually
/var/mqm/exits
- Ensure that you have a valid MQ user name and password
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Insight Savvy for Tuxedo
The additional requirement for Insight Savvy for Tuxedo is:
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Refer to the Precise Support Matrix for supported versions. |
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Custom Apps and Tuxedo
The additional requirements for Custom Apps and Tuxedo are:
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