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Introduction to Precise 10.1

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Introducing Precise 10.1

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Precise 10.1 .0 is a complete Precise version, which includes and provides enhancements and fixes for Precise version 10.0.0. This topic describes the new features introduced, the technologies supported and no longer supported, and the issues resolved by this version.

Installing Precise 10.1

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Install Precise 10.1 .0 in the following ways, depending on the currently installed Precise version:

New Features and Enhancements for Precise 10.1

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Supports new technologies and components

Precise 10.1 .0 supports monitoring on the following technologies and components:

  • Oracle 18c on Linux and SPARC Solaris platforms
  • SQL Server 2019 environments
  • Tuxedo 12.2 instances on Windows

Improved user interface

Precise 10.1 .0 extends the new user interface based on modern UI technologies to includes the Precise Report Manager.

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For more information about this new feature, see 10.1 Precise Report Manager New User Interface Notes.

Includes a new JRE

The underlying Java Runtime Environment (JRE) Shipped with Precise is changed to an OpenJDK distribution. This replaces the previously-used Oracle JDK.

As a result, none of the internal Precise java processes (focal points etc.) use an Oracle JRE any more.

Expands monitoring of Sybase instances

Precise 10.1 .0 includes support for monitoring of Sybase instances when using a TLS 1.2-enabled PMDB.

Includes a new Settings menu

The new UI includes a Settings menu on the Applications side.

Removes support for some technologies

Precise 10.1 .0 no longer supports monitoring the following technologies:

  •  Siebel
  • MQ Series
  • Citrix

Resolved Issues

  • Multiple issues in the new HTML GUI that were resolved by the interim GUI patch published in the following portal solution have all been included in Precise 10.1:
    https://idera.secure.force.com/precise/5010b000000P7hx
  • Invalid Internal wait in Precise for MSSQL resolved [PRECISE-18972]

Known Issues

  • Missing files in psis_agent_SunOS.zip [PRECISE-19221]
  • Invalid object name 'Sys.availability_databases_cluster' and Timestamp value is null errors in load data warehouse process resolved. [PRECISE-19253]
  • Issue with the install of Precise while creating SQL Server PMDB manually [PRECISE-19267]
  • The following additional issues related to the new HTML UI have been resolved
    • Change password option is not available in the new GUI for non admin users [PRECISE-19250]
    • Unable to see graph on selecting 'All' in the app tiers table. [PRECISE-19225]
    • Precise v10 Login error message [PRECISE-19245]
    • Login button not seen in login page when the session times out. [PRECISE-19226]
    • Oracle WhatIf/ Recommend issues in HTML UI [PRECISE-19236]
    • Precise - Time difference issue in Precise HTML UI. [PRECISE-19231]
    • Databases from other instances listed in HTML GUI [PRECISE-19266]
    • Analyze button is missing in top right corner in New GUI [PRECISE-19191]

Known Issues

  • You must restart the Precise Focal Point after an upgrade if you are using remote instances. You also must start The Precise Focal Point needs to be restarted after an upgrade if using remote instances. This would also need starting of the SQL agents after the Focal Point restart.

  • When an Oracle monitoring instance is created immediately after framework installation, errors are sometimes seen can occur in Oracle warehouse processes (Under located under Adminpoint - > Warehouse Processes). In such cases, a restart of the Oracle Focal Point and PMDB focal point fixes to resolve the problems.

  • After a fresh install or upgrade, it is required to you must restart the Precise GUI service before using the Custom Portal.

  • Issue There is an issue with injdn.dll and injdn_x64.dll on Windows Server 2008 R2 with .NET monitoringWhen . When a .NET instance is installed on Windows Server 2008 R2, a “Bad Image” error pops up. The problem can be resolved by installing a windows security update on the machine. The security update can be downloaded from occurs. You can resolve this problem by installing the following Windows Security Update on the machine: https://technet.microsoft.com/en-us/library/security/3033929.aspx

  • Some of the binaries from the Precise 10.0 .0 installer show up appear as a threat under AVG antivirus. This is a false positive with AVG and does not cause any problems. It might have to be whitelisted You may want to whitelist when using AVG as antivirus.There are several known issues and limitations in the new Precise GUI which have been documented in Precise new user interface.

  • The first time you access the Precise custom portal (ASD) after a fresh Precise install or upgrade, it may fail to load. As a workaround, a one-time restart of the Precise GUI tomcat is required.
    Use the following steps as a work around: 

    1. Stop the Precise FW services

      1. On UNIX machines
        ./<precise_dir>/psin_stop_i3.sh

      2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service stop

    2. Start the Precise FW services

      1. On UNIX machines
        ./<precise_dir>/psin_start_i3.sh

      2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service start

    3. Clear the browser cache.

    4. Access the custom portal using url http://<hostname>:<port>/asd.

      Info

      If the issue still persists please contact Precise Support.

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